We are seeking a motivated and team-oriented Director of Investor Operations to manage client onboarding, process account changes and maintenance, and support financial planning initiatives. In this role, you will leverage your skills to ensure a seamless client experience and utilize financial planning software to create tailored financial plans. A positive attitude and a collaborative approach are essential for success in this position.
Key Responsibilities:
Oversee and streamline the client onboarding process, ensuring accuracy and compliance.
Handle account updates, changes, and maintenance with a client-first mindset.
Learn and utilize financial planning software to develop personalized financial plans.
Work closely with team members to address client needs and achieve business goals.
Maintain regulatory compliance, including adherence to Series 6 and 63 requirements.
Requirements:
Active Series 6 and 63 licenses.
Experience in investment account management, client services, or financial planning.
Ability to quickly learn and adapt to financial planning software and tools.
Positive attitude, strong interpersonal skills, and a collaborative team player.
Excellent attention to detail and ability to prioritize tasks in a fast-paced environment.