Premier Disability Services, LLC, an Internet Brand company, is a full-service Social Security Disability advocacy firm. We assist clients at every stage of the Social Security Disability application process, whether they are first-time applicants, have been denied, or are preparing for a hearing, across all 50 states. Our dedicated services have successfully supported over 100,000 individuals in filing their applications.
We are seeking qualified entry-level Application Specialists to join our team! In this role, you will assist claimants in completing their Social Security Disability applications by gathering necessary information during phone calls.
Responsibilities:
Complete the online application for the claimant.
Ask a series of personal and medical questions.
Navigate multiple systems to complete the process.
Demonstrate empathy, compassion, and patience.
Maintain confidentiality of sensitive information.
Meet productivity and quality goals.
Utilize call management software to answer calls and adhere to the specified schedule and breaks.
Key Details of the Position:
Position: Full-time, Onsite (Monday through Friday - No Weekends!)
Location: Brooklyn Park, MN
Starting Pay: $18/hour, with the potential to earn an additional $750/month based on performance.
Benefits: Comprehensive package including medical, dental, and vision coverage, PTO and Paid Holidays. We also offer a subsidized lunch program in our cafeteria.
Growth Opportunities: Plenty of chances to advance within the company!
Qualifications:
Previous experience in a call center environment is preferred.
Customer service-oriented with a demonstrated ability to show empathy.
Excellent written and verbal communication skills.
Must be patient and inclined to help others.
Strong attention to detail.
Ability to achieve high productivity and quality standards.
Proficient in Windows OS, Internet, and associated software.