The City of Boise welcomes passionate and talented people who want to share our vision of creating a city for everyone, demonstrate drive toward fulfilling our mission in the community, and embody the values that are so important to our organization. The Public Works department is hiring for a Utility Billing Services Collector:
Greets, responds, and contacts customers to collect past monies owed to the city.
Prepares legal documents for use by legal and law enforcement in involuntary collection procedures.
Monitors and reports on collection results.
Reviews and makes recommendations for service suspension, legal action, assignment to collection agencies, or other appropriate action on uncollected accounts.
Establishes and maintains customer accounts and processes payments.
Provides information to customers on billing questions and the next steps for collection of bills.
Work is performed under general supervision.
City employees enjoy a top-notch zero-premium healthcare option for you and your family. Plus, a retirement plan that provides a lifetime annuity, investment matching, a cash-incentive wellness program, public employee student loan forgiveness, paid parental leave, and more. Imagine that.