PAS Specialist at Oregon Health & Science University in Portland, Oregon

Job Description:

Oregon Health & Science University

Oregon Health & Science University values a diverse and culturally competent workforce. We are proud of our commitment to being an equal opportunity, affirmative action organization that does not discriminate against applicants on the basis of any protected class status, including disability status and protected veteran status. Individuals with diverse backgrounds and those who promote diversity and a culture of inclusion are encouraged to apply. To request reasonable accommodation contact the Affirmative Action and Equal Opportunity Department at 503-494-5148 or aaeo@ohsu.edu.


PAS Specialist

US-OR-Portland

Job ID: 2024-32642
Type: Regular Full-Time
# of Openings: 1
Category: Hospital/Clinic Support
Portland, OR (Waterfront)

Overview

The PAS Specialist for the Department of Neurological Surgery supports a broad range of administrative and clinical support functions for the Department. The PAS Specialist gathers and records required information about patients; provides specific customer services which include screening for financial eligibility, confirming health insurance coverage and individual’s obligations, obtaining necessary authorizations for care, scheduling appointments and diagnostic tests, and assisting patients in an office and clinic setting. Duties also include handling incoming calls, processing new patient referrals, return visit requests, provider inquiries, as well as reviewing outpatient instructions with the patient and triaging phone calls related to patient care. This position also includes front desk and check out services in the ambulatory care clinic setting.

Responsibilities

• Six months of work experience in a medical office setting, including high volume direct patient contact OR one year of work experience in a high volume direct public contact position
• Applicants must have a positive attitude and compassion for patients experiencing difficult emotions arising from health care situations.
• Requires a self directed and organized individual who can excel in a busy environment.
• Applicants must work effectively with providers, managers, and peers and exhibit excellent customer service and communication skills.
• Excellent verbal and composition skills and ability to convey detailed and complex medical information.
• Excellent proficiency in computer programs including MS Office (Excel, Word, Powerpoint, etc) and medical based computer programs.
• Typing skills of at least 45 words per minute.
• Thorough knowledge and experience with multi-line phones.
• Proven excellent work attendance record.

Qualifications

• High school diploma.
• Medical office experience in a neurological surgery department.
• Knowledge of neurosurgery terminology. Formal customer service training.
• Front desk and cash handling experience.

PI258545393

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