Marketing Campaign Manager - Contract at Five9 in San Ramon, California

Job Description:

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.

Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.

Five9 is seeking an experienced and data driven Marketing Campaign Manager (Contractor) to lead the planning and execution of strategic marketing campaigns. This is a unique opportunity to play a critical role in the strategic conceptualization and delivery of integrated, global marketing initiatives that align with Five9's growth objectives and strengthen our brand presence. The successful candidate will collaborate cross-functionally, ensuring that marketing strategies are executed cohesively and effectively across all channels globally.

Key Responsibilities:

• Lead the strategy, development, and execution of integrated, cross-channel marketing campaigns that align with Five9's tier 1 global initiatives.


• Ability to strategically and creatively conceptualize global campaign names, themes, and messages that are innovative and strengthen Five9's brand positioning and presence


• Collaborate with internal stakeholders, including Product Marketing, Demand Generation, Content, Creative, and Regional teams, to ensure consistent campaign messaging and execution.


• Develop and manage end-to-end marketing campaigns across digital channels, paid media, social, email, webinars, events, and other tactics to maximize engagement and conversions.


• Work closely with third-party agencies and vendors to deliver high-quality campaign assets, such as videos, landing pages, digital ads, and other creative materials.


• Optimize campaign performance through data-driven insights, testing, and iteration, focusing on conversion rate improvement and overall revenue impact.


• Maintain and update campaign documentation, calendars, and performance reports, ensuring alignment and transparency across teams.

Key Deliverables:

• Execute high-priority, global marketing campaigns from concept to completion, ensuring deadlines, budgets, and quality standards are met.


• Align and coordinate campaign strategy across regions, ensuring localization as needed for optimal impact.


• Provide campaign measurement and performance tracking using tools such as Salesforce, Google Analytics, and Domo, reporting on key metrics and campaign ROI.


• Collaborate with sales and marketing teams to ensure campaign adoption, alignment, and effectiveness.

Measurement and Optimization:

• Analyze campaign performance data to identify trends, insights, and areas for improvement.


• Regularly communicate campaign outcomes and provide actionable recommendations for optimization.


• Focus on key growth areas, refining targeting and messaging for greater impact and conversion rates.


• Drive the implementation of campaign best practices, tools, and processes to streamline and scale future initiatives.

Requirements:

• 5+ years of experience in marketing campaign management


• Full time availability (40hrs. per week)


• Proven ability to develop and execute multi-channel marketing campaigns, achieving strong results in terms of engagement, leads, and conversions.


• Experience using marketing automation platforms and analytics tools (e.g., Asana, Salesforce, Google Analytics, Domo).


• Strong project management skills, with the ability to manage multiple priorities and collaborate with cross-functional teams.


• Highly analytical and data-driven, with a focus on results and continuous improvement.


• Excellent written and verbal communication skills, with the ability to articulate campaign strategy, performance, and value clearly.


• Bachelor's degree in Marketing, Communications, or a related field (preferred).

About Five9: At Five9, we celebrate diversity and are committed to creating an inclusive environment where all employees can thrive. We are proud to be an equal opportunity employer and encourage candidates of all backgrounds to apply.

Location:

• US

Duration of Employment:

• 12 month, contract position

Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer.

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View our privacy policy, including our privacy notice to California residents here: https://www.five9.com/pt-pt/legal.

Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.

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