Dispatcher II at Sonic Healthcare USA in Austin, Texas

Job Description:

Job Functions, Duties, Responsibilities and Position Qualifications:



Multi-tasking is your middle name. You're organized, have a passion for solving problems, and take pride in helping things run smoothly. You're also looking for great benefits, the support of an all-star team, and an opportunity to grow your career.


Join our front line of #HealthcareHeroes! Our mission is to advance the health and wellbeing of our communities as a leader in clinical laboratory solutions. Quality is in our DNA -- is it in yours?



This opportunity is full-time during first shift.



In this role, you will:

• Perform a vital part of the patient care process by coordinating courier routes, scheduling specimen pickups, and making sure that CPL clients have the necessary supplies to submit samples to the lab for testing.


• Handle incoming calls and prioritize tasks.


• Interact with a variety of clients and commit to customer-focused service.


• Champion safety, compliance, and quality control.

All you need is:

• High School Diploma or equivalent.


• Exceptional communication skills.


• Ability to work in a fast-paced environment, under time constraints, without close supervision.


• Physical capability of regular standing, bending, pushing, pulling, and lifting (up to 50lbs).

Bonus points if you've got:

• Associate's degree.


• 1 year of experience in a logistics or customer service role.


• Knowledge of medical terminology.

We'll give you:

• Appreciation for your work


• A feeling of satisfaction that you've helped people


• Opportunity to grow within the organization


• Free lab services for you and your eligible dependents


• Work-life balance, including Paid Time Off and Paid Holidays


• Competitive benefits including medical, dental, and vision insurance


• Help saving for retirement, with a 401(k) that includes a generous company match


• A sense of belonging - we are a community!
  

We also want you to know:



This role will have incidental exposure to Protected Health Information (PHI). Employees will be trained on reasonable safeguards and expected to abide by all applicable privacy, confidentiality and security standards.


Sonic Healthcare USA is an equal opportunity employer that celebrates diversity and is committed to an inclusive workplace for all employees. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, age, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.


This policy applies to all terms and conditions of employment, including recruiting, hiring, promotions, transfers, discipline, terminations, wage and salary administration, training, and benefits.



Scheduled Weekly Hours:

40



Work Shift:

1st Shift (United States of America)



Job Category:

Courier / Logistics



Company:

Clinical Pathology Laboratories, Inc.


Sonic Healthcare USA is an equal opportunity employer that celebrates diversity and is committed to an inclusive workplace for all employees. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, age, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Apply Now