Immediate need for a talented Desktop/ Technical support . This is a 18+months contract opportunity with long-term potential and is located in Charlotte NC(Hybrid). Please review the job description below and contact me ASAP if you are interested.
Job ID:24-54224
Pay Range: $35 - $39/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities:
Assist with upgrading workstations and laptops to Windows 11.
Provide end-user support to Securities Teammates.
Perform moves (including workstations and printers), rebuild, installs, and depot equipment when required.
Responds to technical issues on site or over the phone for users; investigates error messages and determines resolution; troubleshoot issues that are causing errors; investigates appropriate areas of potential problem and determines resolution.
Key Requirements and Technology Experience:
Key Skills: Windows 11 upgrade, End User-Desktop Support experience, Banking/ Financial Domain .
Minimum 5 + years' experience in end user-desktop support.
Experience supporting Banking or other financial industry sectors.
Extensive experience supporting Windows 10/11, Office 365, desktop hardware, and network connectivity.
Strong interpersonal, written, and verbal communication skills, with expertise in documentation and collaboration.
A dedicated team player who excels in working alongside IT staff to identify, troubleshoot, and resolve various issues.
Demonstrates the ability to thrive in a fast-paced environment.
Our client is a leading Financial Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
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