Location: Remote to start, transitioning to in-office in Phoenix, AZ
Languages/Dialects Serviced: Over 240 languages and dialects, with a current focus on Cantonese.
Shifts Offered (PST):
Shift 1: 5:00 a.m. - 1:30 p.m.
Shift 2: 8:30 a.m. - 5:00 p.m.
Shift 3: 11:30 a.m. - 8:00 p.m.
Essential Duties and Responsibilities
Interpreting Services: Facilitate understanding in communication by faithfully interpreting everything being said into the target language without adding, omitting, or altering content.
Impartiality: Maintain impartiality and show no bias or preference toward either party while interpreting.
First-Person Interpretation: Always interpret in the first form, clarifying when necessary while informing both parties.
Confidentiality: Adhere strictly to the code of ethics for interpreters and maintain the highest level of confidentiality.
Cultural Awareness: Recognize and explain cultural differences when appropriate to ensure effective communication.
Skill Development: Continuously improve interpreting skills and ethical performance to preserve the highest level of proficiency.
Customer Service: Provide exceptional customer service to our clients and theirs at all times.
Qualifications Required
Language Proficiency: Must be fluent in Cantonese.
Experience: A minimum of 2 years of professional experience in medical and social interpretation.
Performance Standards: Must perform essential duties satisfactorily, with accommodations available for individuals with disabilities as needed.
Location Requirement: Must be located in Phoenix, AZ and willing to commute
Language Skills
Reading and Writing: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence.
Presentation: Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees.
Why Join Us?
We value our interpreters and their ability to make a meaningful impact. Beyond your professional expertise, we prioritize your job satisfaction and ability to support your family.