Marathon TS is looking for a Program Analyst with a focus in Process Improvement to support our DISA efforts.
Process Analysis:
Conduct comprehensive reviews of current business processes to identify inefficiencies, bottlenecks, and areas for improvement.
Utilize process mapping techniques to visualize workflows and pinpoint areas that require optimization.
Engage with stakeholders to gather insights and feedback on existing processes.
Data Collection:
Collect quantitative and qualitative data from various sources to understand process performance.
Use statistical tools and software to analyze data, identify trends, and measure process effectiveness.
Maintain accurate and up-to-date records of data collected for ongoing analysis.
Solution Development:
Develop innovative solutions to address identified process inefficiencies, leveraging industry best practices and methodologies such as Lean and Six Sigma.
Create detailed action plans and timelines for implementing process improvements.
Collaborate with cross-functional teams to ensure proposed solutions are feasible and align with organizational goals.
Implementation:
Lead the execution of process improvement initiatives, coordinating with relevant departments to ensure smooth implementation.
Monitor progress and address any issues that arise during the implementation phase.
Ensure that changes are integrated seamlessly into existing workflows with minimal disruption.
Monitoring and Evaluation:
Continuously monitor the performance of implemented changes to ensure they achieve the desired outcomes.
Use key performance indicators (KPIs) to measure the success of process improvements.
Conduct regular evaluations and make necessary adjustments to optimize processes further.
Documentation:
Create comprehensive documentation for all processes, including detailed descriptions, flowcharts, and standard operating procedures (SOPs).
Maintain an organized repository of all process documentation for easy access and reference.
Ensure that documentation is updated regularly to reflect any changes or improvements.
Collaboration:
Work closely with various departments, including operations, finance, and IT, to understand their specific needs and challenges.
Facilitate workshops and meetings to gather input and foster a collaborative approach to process improvement.
Act as a liaison between different teams to ensure alignment and effective communication.
Training:
Develop and deliver training programs to educate staff on new processes and improvements.
Provide ongoing support and guidance to employees to ensure they understand and adhere to updated processes.
Create training materials, such as manuals and guides, to assist with the onboarding of new processes.
Minimum Requirements:
Candidates must have an active TS/SCI Security Clearance.
Bachelor's degree in Program/Project Management, Information Systems, Business Management, or another related field.