Perform a variety of administrative and clerical duties involved in the administration and delivery of employee benefits to Cape Cod Healthcare Employees.
PRIMARY DUTIES AND RESPONSIBILITIES
Coordinates benefits administrative functions through data entry, copying and computer application use
Communicates proper instructions for Benefit and HR-related tasks to employees and applicants in a clear and professional manner
Maintains primary responsibility for answering the Benefits hotline and Benefits group email
Administers and processes employee reimbursements for various programs, including but not limited to tuition benefits
Administers, processes and coordinates benefit plan enrollments and terminations into HR systems and to benefit vendors
Maintains primary responsibility for filing of all benefits-related paperwork
Maintains a comprehensive understanding of departmental programs and acts as a point of contact to provide program information to employees
Administers HR systems within the department and ensures accuracy. Advises HR staff regarding HR systems and potential policy or procedural changes
Processes key components of HR systems and bears responsibility for activities that directly affect employee benefit data
Participates in departmental projects and offers input for the continuous improvement of HR/Benefit practices
Ensures regulatory agency and internal policy compliance through diligent adherence to HR practices
Works to further professional growth and Benefits knowledge
Exemplifies a high standard of customer service
Maintains the integrity of confidential data, including protected health information
Performs other administrative functions and work-related duties upon request from management
Consistently provides service excellence to all patients, family members, visitors, volunteers and co-workers
Challenges current working practices identifies process improvement opportunities and presents recommendations and solutions to management. Engages and commits to the organization's culture of continuous improvement by actively participating, supporting, and promoting CCHC Pillars of Excellence
EDUCATION/EXPERIENCE/TRAININ
Possesses three to five years of relevant experience or educational equivalent (Bachelor's degree)
Follows department policies and procedures. Makes limited decisions based upon existing data, benefit policies and compliance requirement
Ability to use and learn basic and intermediate level systems and to generate report
Intermediate understanding of terms and concepts relevant to job practice
Intermediate understanding of how job practices impact specific systems within the organization
Interacts with patients and staff regularly in a professional manne
Produces required documentation within the department and may produce other documentation upon request
(Preferred) Experience with PeopleSoft Benefits Administration is preferred
Scheduling Details: 40 hrs. per week, Monday -Friday, 8:00 AM - 4:00 PM, No Weekends, No Holidays