Tax experience for 3+ tax seasons and prepare a minimum of 30 tax returns per season (90+ returns over 3 reasons minimum requirement)
Minimum 3 seasons of paid Tax Preparation Experience, with a minimum of 30 returns per season. (90 Returns total)
Active PTIN
The ideal candidate will have a background in business, finance, accounting, or tax Knowledge of tax laws, tax concepts and familiarity with form 1040 and schedules.
Responsibilities
This is a virtual, customer-facing role; you will be using state of the art video communications software to interact with customers.
Help Tax customers who are working on their tax returns or have delegated their tax returns with:
Tax advice
Full-Service return preparation and signature
Product/software inquires
Tax calculations
Create high quality customer interactions and experiences that instill confidence using deep customer empathy, and your deep (extensive) knowledge and expertise in the field of tax preparation.
Utilize and leverage government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language.
Apply defined practices, procedures, and company policies to troubleshoot and resolve customer tax advice and preparation inquiries.
Document customer interactions
MUST have
MUST have at least 3 years of Experience and over 90 returns
MUST be authorized and willing to sign customers return using your PTIN
MUST have a Valid/ Active PTIN (PTIN or Credentials (CPA, EA or Practicing Attorney) and it is already renewed for 2025
MUST go onsite
MUST be able to work 20 hours a week
Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals.
Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit https://dexian.com/ to learn more.
Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.