H.S. Diploma or State Board of Education certified GED along with Related/equivalent experience or Associates Degree required.
Any certified training or knowledge of Access Control, Fire, and Burglary systems a plus. 1-3 years Sales or Customer Service experience. Prior security call center experience is preferred. ACD knowledge helpful. Good verbal and written communication skills to effectively communicate over the telephone.
Excellent customer service skills and ability to work in a dynamic fast paced environment. Ability to navigate a computerized data entry system or other relevant applications.
Knowledgeable in Microsoft Windows (Word) and the internet.