Rhythm Healthcare is a leading provider of DME and HME products in the medical equipment manufacturing industry. We exist to bring comfort, safety, independence and hope to people that connect with our brand. We are committed to ensuring that every customer feels valued and cared for.
As we continue to grow, we're committed to offering exceptional work experience for our employees with numerous opportunities for development and advancement. If you believe in our core values of Emotional Intelligence, Grit, Growth Mindset and Sincerity, we want you on our team. Our employees are our greatest asset, and this includes people like you! Apply today and join the Rhythm family. To learn more about us, visit our website at ww.rhythmhc.com.
JOB DESCRIPTION:
We are looking for an experienced Accounts Receivable Specialist to be responsible for a variety of daily duties working with the company's customers. Our customers are businesses, there is no direct to consumer collections. The duties focus on daily collection efforts and will also include activities pertaining to cash application, customer account reconciliation, credit applications and handling customer inquiries received via phone or email.
Ideal candidate must thrive in a high pace, high growth environment and is able to handle multiple priority situations with curiosity, energy and an eye for process improvement. Our organization's environment is very dynamic and ever changing so being flexible, positive and having a team mentality are key.
RESPONSIBILITIES:
- Collection efforts to past due customers - average 50+ contacts per day using phone and email
- Set up of new customers, includes credit check and approval
- Organize, update and maintain customer files in ERP and electronic copies of credit applications and supporting documentation
- Process incoming payments (check, wire, ACH, credit card) in compliance with financial policies and procedures
- Research short payments
- Perform research for customer questions and discrepancies
- Review and resolve any invoicing issues daily
- Maintain accurate records and provide documentation for audit and tax reporting
- Reconcile the accounts receivable ledger to ensure that all invoices and payments are applied correctly
- Generate, review, and issue customer statements monthly
- Work with internal customers to follow up on returns, warranty items, and credits
- Willingness and flexibility to handle ad hoc requests for rush items
SKILLS:
- Associate's or Bachelor's degree (preferred) in Business/Accounting
- Proven working experience as Accounts Receivable Specialist in a manufacturing or distribution environment - Must have proven 3+ years B2B collection experience.
- Proven ability to calculate, post and manage accounting/financial records
- Proven ability to investigate and reconcile discrepancies
- Ability to prioritize and multi-task, meeting deadlines consistently
- Strong oral and written communication skills
- Strong organizational and analytical skills with high attention to accuracy and detail
- Adaptable and flexible with a willingness to learn and take on new opportunities with the organization
- Ability to handle confidential information in a discreet, professional manner
- Proficiency in ERP systems (Oracle NetSuite), Microsoft Office suite with strong data entry skills