The Regional Director will oversee state-level programs in their assigned region, which will require them to:
Serve as a liaison between Headquarters and the Program Offices to ensure compliance, effectiveness, and efficiency in services provided within designated region
Assure network-wide compliance and system consistency across the region
Effectively allocate resources by understanding the roles of the different departments as they relate to the program office needs and requirements
Ensure state programs in their designated region meet financial projections
Coach and mentor direct reports to adopt systemic solutions that can be implemented company-wide
Foster cohesiveness and collaboration between teams
Support day-to-day operations and client advocacy
JOB DUTIES
Collaborate with stakeholders regarding the delivery of services
Oversee program operations, special projects, and key performance indicators across multiple states
Responsible for maintaining the positive financial health of the region
Proficient public speaker
Proficient written and verbal communicator
Demonstrate dependability
Exhibit computer efficiency
Proficient problem solver and ability to handle multiple priorities
Oversee complex service programs and special projects
Identify and implement process improvement efforts
Oversee the direction of special projects
Maintain necessary skills and knowledge to coordinate workflow across the region
Oversee the marketing of services to referral sources throughout the region
Oversee professional development opportunities at all levels throughout the region
Prioritize and multitask effectively
Provide excellent customer service to internal and external clients
Represent the company at stakeholder meetings both within the region and nationally as needed
Oversee the management of deliverables and ensure timely completion of projects
Minimum monthly travel within the assigned geographic area
Other duties as assigned
QUALIFICATIONS
Bachelor's Degree in related field preferred
Bachelor's degree in the field of Social Work, Psychology, Counseling, Rehabilitation, Nursing, Sociology or Related Field with one-year experience working with individual(s) with disabilities or the elderly preferred
Six (6) years management experience preferred
Ability to work flexible and/or extended hours, if needed, to meet the job requirements.
If working remote employee must provide their own reliable internet services
The incumbent typically works in an office environment and uses a computer, telephone and other office equipment as needed to perform duties. The noise level in the work environment is typical of that of an office. Incumbent may encounter frequent interruptions throughout the workday. The employee is regularly required to sit, talk, or hear; frequently required to use repetitive hand motion, handle or feel, and to stand, walk, reach, bend or lift up to 20 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.