Assist in execution of a daily plan for the work; may include organizing and dispatching assignments, facilitating meetings, short-range forecasting, etc.
Communicate effectively in line with supported business unit processes/procedures; may include interacting with supervision, field operations, or other operational supporting groups
Utilize various systems to assist in monitoring work, creating/submitting orders and requests, observing data and making scheduling adjustments as necessary.
Support emergent matters in line with the business units processes/procedures; may include escalations, volume monitoring, etc.
Perform business unit specific tasks as needed; may include various reporting and taking appropriate action, identifying training opportunities, creating standards, etc.
Skills:
Ability to work effectively in urgent situations
Communication skills
Skilled in organization and time management
Ability to think and work independently
Education:
High School Diploma Required
Experience with scheduling or related work; customer facing; exposure to data and reports.