Manager, Operations - Remote - Nationwide at Vituity in Sacramento, California

Job Description:

Remote, Nationwide - Seeking Manager, Operations

Everybody Has A Role To Play In Transforming Healthcare

At Vituity you are part of a larger team that is driven by our purpose to improve lives. We are dedicated to transforming healthcare through our culture by working together to tackle healthcare's most pressing challenges from the inside.

Join the Vituity Team. At Vituity we've cultivated an environment where passion thrives, and success comes through shared purpose. We were founded in a culture that values team accomplishments more than individual achievements, an approach we call "culture of brilliance." Together, we leverage our strengths and experiences to make a positive impact in our local communities. We foster this through shared goals and helping our colleagues succeed, and we also understand the importance of recognition, taking the time to show appreciation and gratitude for a job well done.

Vituity Locations: Vituity has opportunities at 475 sites across the country, serving 9 million patients a year. With Vituity, if you ever need to move, you can take your job with you.

The Opportunity

• Manage and monitor operational performance and goals.
• Provide operational leadership, management, and oversight in the development of current and new process improvement programs to address practice line operations performance.
• Identify issues in service and coordinates action plans with Physician leadership and the Practice Operations Director.
• Support the Practice Operations Director with the design, development, and monitoring of performance metrics.
• Collect and disseminate system process and best practices in cooperation with Practice Operations Director.
• Facilitate research and pilot of strategic programs and services that enhance operations in collaboration with Team and Practice Operations Director.
• Represent the division as a strong and positive leader.
• Systematically deploy practice knowledge to encourage standard practice within the division.
• Negotiate, communicate, and coordinate with the practice lines and other departments to implement operational changes and new initiatives.
• Collaborate with Director to develop and implement plans for the operational infrastructure of systems, processes, and personnel designed to accommodate growth objectives.
• Responsible for management of actual performance against budget, providing analysis of material variances to department leadership/senior management. Supports financial, budget and business goals.
• Support the front line by assisting with start-ups, acting as support for a reasonable number of sites.
• Assist team members to achieve operational and financial performance at sites through their support, tracking initiatives, and consulting initiatives.
• Integrate Vituity resources and services to support, enhance, and innovate practices.
• Support initiatives for regional activities and team meetings.
• Work with programs and innovation to support collaboratives by identifying sites ready for change, identifying resources to support, and presenting as requested.
• Ensure operational performance in collaboration with Practice Operations Director and Medical Team.
• Ensure quality metrics are met.
• Implement, coordinate, and execute policies and operational initiatives for division.
• Provide operational support including revenue cycle management, educational programs, and Business Development support.
• Travel as needed to practice locations for personnel and project support.
• Establish standards and objectives for department personnel, defining expectations and goals based on individual skill sets.
• Review performance evaluations on a semi-annual basis and conduct annual performance reviews and goal setting.
• Meet regularly with department personnel, as a group and individually as needed.
• Oversee the recruitment, hiring, training, and counseling of department employees in cooperation with physician leaders.
• Conduct staffing analyses, gap analyses, and forecast department staffing needs. Prepare proposals and evaluate opportunities for growth and expanded practice line functions.

Required Experience and Competencies:

• Bachelor's degree in Healthcare Management, Business, Finance, or related business, operations or healthcare field and five (5) years of experience in healthcare operations, business analysis, operations analysis OR equivalent combination of education and experience showing demonstrated ability to meet expectations and ensure success of the role required.
• Two (2) years of management or progressive responsibilities with supervisory duties required.
• Master's degree in Healthcare Management, Business, Finance, or related business, operations or healthcare field and eight (8) years of experience in healthcare operations, business analysis, operations analysis preferred.
• Three (3) years of management or progressive responsibilities with supervisory duties preferred.
• Analytical and problem-solving skills required to synthesize multiple sources of information, objectively evaluate complex operations, and effectively communicate at many levels.
• Moderate expertise in healthcare operations with basic to moderate understanding and usage of lean six sigma principles and methodologies.
• Strong analytical and problem-solving skills.
• Analytical skills in financial statements and statistical reports.
• Ability to establish credibility quickly with Vituity and hospital clients.
• Project management, negotiation, and facilitation skills.
• Ability to motivate and develop the potential of others.
• Ability to work collaboratively as a team member in a fast-paced environment.
• Knowledge of the physician's clinical, management and leadership roles in the healthcare environment
• Knowledge of MS Office applications (PowerPoint, Excel, Access, Word)
• Excellent oral and written communication skills.
• Public speaking skills with an ability to present to all types of audiences.
• Demonstrated ability to handle detailed work accurately and quickly, work to deadlines on multiple projects, and to work as a team member in a collaborative and participatory manner, and to interact both in person and over the phone with a courteous and professional demeanor.

The Community

Even when you are working remotely, you are an important part of the Vituity Community. We offer plenty of opportunities to engage with other Vitans through a variety of virtual meet-and-greets, events and seminars.

• Monthly wellness events and programs such as yoga, HIIT classes, and more
• Trainings to help support and advance your professional growth
• Team building activities such as virtual scavenger hunts and holiday celebrations
• Flexible work hours
• Opportunities to attend Vituity community events including LGBTQ+ History, Dia de los Muertos Celebration, Money Management/Money Relationship, and more

Benefits & Beyond*

Vituity cares about the whole you. With our comprehensive compensation and benefits package, we are mindful of what matters most, and support your needs of today and your plans for the future.

• Superior health plan options
• Dental, Vision, HSA/FSA, Life and AD&D coverage, and more
• Top Tier 401(k) retirement savings plans that offers a $1.20 match for every dollar up to 6%
• Outstanding Paid Time Off: 3-4 weeks' vacation, Paid holidays, Sabbatical
• Student Loan Refinancing Discounts
• Professional and Career Development Program
• EAP, travel assistance, and identify theft included
• Wellness program
• Vituity community initiatives including LGBTQ+ History, Dia de los Muertos Celebration, Money Management/Money Relationship, and more
• Purpose-driven culture focused on improving the lives of our patients, communities, and employees

We are excited to share the base salary range for this position is $91,130 - $113,915, exclusive of fringe benefits or potential bonuses. This position is also eligible to participate in our annual corporate Success Sharing bonus program, which is based on the company's annual performance. If you are hired at Vituity, your final base salary compensation will be determined based on factors such as skills, education, and/or experience. We believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer. Please speak with a recruiter for more details.

We are unified around the common purpose of transforming healthcare to improve lives and we believe everyone has a role to play in that. When we work together across sites and specialties as an integrated healthcare team, we exceed the expectations of our patients and the hospitals and clinics we work in. If you are looking to make a difference, from clinical to corporate, Vituity is the place to do it. Come grow with us.

Vituity appreciates differences; our dedication to diversity, equity and inclusion is at the heart of our organization. Vituity does not discriminate against any person on the basis of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information (including family medical history), veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Vituity is committed to complying with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity.

*Benefits for part-time and per diem vary. Please speak to a recruiter for more information.

Applicants only. No agencies please.