Job Description:
Location: REMOTE
Salary: $11.00 USD Hourly - $12.00 USD Hourly
Description: Our client is currently seeking a Call Center Representative
[Additional Description]
This job will have the following responsibilities:
- Ability to demonstrate customer service skills.
- Ability to use and decipher file details
- Ability to us de-escalation techniques on calls
- Ability to pay attention to detail while on calls or processing files.
- Ability to display manual dexterity in the use of a PC, phone, sorting, filing and other office equipment.
- Ability to demonstrate good keyboard skills.
- Ability to maintain patient confidentiality.
- Ability to work independently, under pressure and within, restricted timeframes.
- Ability to adapt and thrive in a changing environment.
- Ability to manage time effectively.
- Ability to demonstrate a strong knowledge of customer service principles and practices.
Qualifications & Requirements: - 2+ year of call center experience
- Demonstrate customer service skills is required
- Able to function between two departments incoming calls
- Management deserves the right to assign or reassign duties and responsibility to this job at any time.
Contact: gbhardwaj01@judge.com
This job and many more are available through The Judge Group. Find us on the web at www.judge.com