Specialty Care Commercial Lead at Sanofi in Cambridge, Massachusetts

Job Description:

Job Title: Specialty Care Commercial Lead



Location: Cambridge, MA



About the Job

Ready to push the limits of what's possible? Join Sanofi in one of our corporate functions and you can play a vital part in the performance of our entire business while helping to make an impact on millions around the world. Join Sanofi's Go-to-Market Capabilities (GTMC) team as a Specialty Care Commercial Lead you will drive best-in-class capabilities and bring value to our commercial operations. You will work closely with Brand Management, Sales, and Digital teams to provide strategic and operational support via CRM applications and processes.



Main Responsibilities:

• Serve as the key point of contact for your designated GBU/TA.
  
  


• Act as the CRM Subject Matter Expert for launch activities.
  
  


• Schedule regular touchpoints to gather feedback, including field ride-alongs.
  
  


• Provide updates and insights on CRM utilization and new functionality.
  
  


• Partner with Brand Leadership to ensure understanding of all CRM/CLM capabilities.
  
  


• Manage CRM applications and processes for commercial field teams.
  
  


• Investigate and remediate escalated inquiries.
  
  


• Manage requirements gathering for application upgrades/enhancements.
  
  


• Create clear and concise communications for the field.
  
  


• Ensure best practices are utilized throughout the ecosystem.
  
  

About You:

• Experience in Biotechnology or Pharmaceuticals along with an undergraduate's degree
  
  


• Knowledge of Veeva CRM system is preferred.
  
  


• Ability to thrive in a matrix environment.
  
  


• Excellent presentation skills and ability to tell a story supported by facts.
  
  


• Strong networking and relationship-building skills.
  
  


• Personal characteristics: hands-on, accountable, creative, initiative-driven, persistent, resilient, stress management, learning agility, result-oriented, self-motivated, continuous improvement mindset, good listening skills, empathetic.
  
  

Why Choose Us?

• Bring the miracles of science to life alongside a supportive, future-focused team.
  
  


• Discover endless opportunities to grow your talent and drive your career, whether it's through a promotion or lateral move, at home or internationally.
  
  


• Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact.
  
  


• Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks' gender-neutral parental leave.
  
  

Sanofi Inc. and its U.S. affiliates are Equal Opportunity and Affirmative Action employers committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law.


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