Primary responsibilities include daily scheduling and dispatching of the Heartland Express Transportation services as well as related word processing, and general program support duties. Route scheduling responsibilities include, but are not limited to coordinating rides, scheduling special trips, ticket management and sales, monthly reports, and public relations. Must consistently display a positive, respectful demeanor toward callers, clients, vendors, and drivers.
Requirements Associates Degree or two years equivalent of experience working in a similar position such as office support, dispatch, communications, or reception/switchboard utilizing phone, organizational and communication skills with the public. Two years of experience working with computers, including Microsoft Word and Excel, email and internet. Ability to understand city street structure and to effectively communicate city and rural directions to others. Excellent interpersonal, written and verbal communication skills. Pleasant and professional phone skills. Ability to work as a part of a team. Ability to establish and maintain effective working relationships with others. Pass pre-employment drug screening and background search requirements as listed on Conditional Job Offer; upon hire and continuously meet requirements thereafter. Participate in subsequent drug/alcohol testing and background searches as appropriate.
Tri-Valley is a non-profit community action agency. We believe in the value of all human beings. It is that belief that drives our efforts to identify needs, seek resources and provide opportunities for people to thrive. Our work is committed to strengthening our communities so that its citizens have better places to live, work, worship and enjoy. The mission of Tri-Valley Opportunity Council, Inc. is to provide opportunities to improve the quality of life for people and communities.
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Questions? Contact Elizabeth Hensrud at elizabeth.hensrud@tvoc.org
Tri-Valley is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.