Manager- Travel and Expense Program Operations at Arthrex, Inc. in Naples, Florida

Job Description:

Requisition ID: 61000 Title: Manager- Travel and Expense Program Operations Division: Arthrex, Inc. (US01) Location: Naples, FL.

Main Objective:

Responsible for the flawless execution of Travel & Employee Expense operations at Arthrex. The successful manager will serve as primary point of functional contact on global implementations of travel & expense program including agency, credit cards, and expense. Responsible to research, plan, and conduct annual, periodic and special RFx events ensuring continuity in the T&E supply chain. Serving as the leader for data and analytics, the candidate will directly manage analysts tasked with mining data on a global scale, creating meaningful intelligence for dissemination to management and the enterprise, identifying potential opportunities and remediate deficiencies. Under the direction of the Manager of International Travel & Employee Expense this resource will work closely with Travel, Expense, Finance, Meetings & Events and other departments to coordinate projects & activities.

Essential Duties and Responsibilities:

• Analyze and maintain prioritized schedule of deployments of Travel, Expense, and Corporate Card programs on a global scale. Focus efforts on standardized platforms that provide flexible local program management while ensuring adherence to global standards on traveler safety, compliance, and data collection.


• Manage outsourced vendor resources to align to organization goals in increasing the breadth of travel and credit card programs at Arthrex.


• Review full spectrum of supply chain for travel, expense, and card programs. Establish cadence for formal RFx process and execute events on schedule or as business needs dictate.


• Develop, monitor and refresh periodic reporting of key program metrics to Management.


• Develop scorecards; work with Communications team to disseminate to the organization.


• Review potential opportunities to add value through establishment of ancillary programs such as Gamification.


• Responsible for setting the tone and demeanor of the department, always providing a professional and partner-oriented approach.


• Work with internal business partners to provide spend data for vendor contract negotiations.


• Review policies and procedures related to travel and expense programs, analyze costs, draft recommendations to Management on opportunities to further enhance programs.


• Active contributor to improved financial performance with challenge of making assumptions and suggestions for effective improvement.


• Analyze a wide variety of data to identify opportunities to improve forecasting methods to model against expectations, trends, and projections.


• Compile ad hoc reports as requested.


• Operate within general procedures with supervised results and under minimal direct supervision.


• Interacts with travelers, executives, and travel manager.


• Resolves budget inquiries, issues and complaints.


• Creates and updates materials used to educate new executives.


• Maintains high level of productivity, accuracy of work, and attendance.


• Attends staff and training meetings for ongoing updates in the Corporate Travel and Expense industry.


• Maintains a favorable working relationship with all other company employees to foster and promote a cooperative and harmonious working climate.


• Participates in the continuation of the development of a global service model.

Incidental Duties:

The above statements describe the general nature and level of work being performed in this job. They are not intended to be an exhaustive list of all duties, and indeed additional responsibilities may be assigned, as required, by management.

Education and Experience:

• Bachelor's degree required


• 5 years working in an analyst or auditor function required


• Bilingual in Spanish, German, and/or Mandarin a plus

Knowledge and Skill Requirements/Specialized Courses and/or Training:

• Strong customer service and organizational skills; detail oriented


• Strong working knowledge and understanding of budgeting


• Ability to multi-task and prioritize multiple projects; anticipate needs


• Excellent written and verbal communication skills


• Ability to work independently and meet set deadlines

Machine, Tools, and/or Equipment Skills:

PCs, MS Office Suite with a focus on Excel, SharePoint, Concur Travel & Expense, SAP, and other software. Advanced skills in Excel to manipulate data using macros, vlookups, pivot tables, and formulas.

Reasoning Ability:

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of instructions in mathematical or diagram form and deal with abstract and concrete variables.

Mathematical Skills

Ability to comprehend and apply mathematical principles to the degree required to perform the job based upon job requirements.

Language and Communication Skills:

Ability to comprehend and apply language skills to the degree required to perform the job based upon the job requirements listed above. Ability to verbally communicate ideas and issues effectively to other team members and management. Ability to write and record data and information as required by procedures.

Arthrex Benefits

• Medical, Dental and Vision Insurance


• Company-Provided Life Insurance


• Voluntary Life Insurance


• Flexible Spending Account (FSA)


• Supplemental Insurance Plans (Accident, Cancer, Hospital, Critical Illness)


• Matching 401(k) Retirement Plan


• Annual Bonus


• Wellness Incentive Program


• Free Onsite Medical Clinics


• Free Onsite Lunch


• Tuition Reimbursement Program


• Trip of a Lifetime


• Paid Parental Leave


• Paid Time Off


• Volunteer PTO


• Employee Assistance Provider (EAP)

All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.