(USA) Senior Content Strategist- Sam's Club at Sam's Club in Bentonville, Arkansas

Job Description:

What you'll do at



Position Summary...


What you'll do...



About the Team


The Sam's Club Design team creates experiences and designs the websites, tools, and mobile solutions for millions of members and associates. As a part of a Design team that is at the forefront of retail, you will be responsible for building best-in-class experiences that drive continuous improvement. If you're motivated by complex, purposeful challenges, a Design role at Sam's Club could be what you've been looking for.


As a Senior Content Designer,you'll create content that is purposeful, clear, compelling, on-brand and consistent. You'll collaborate with design, product and business partners to shape products and foster inclusive member and associate experiences with your artful use of voice, content best practices and end-to-end content strategies. You'll focus on growing your strengths in storytelling to present your vision and product design rationale in a compelling, convincing manner to the broader team.Additionally, you'll contribute to the ongoing evolution ofUXdesign systems and content style guides andprocessesthatenable the team toscale efficientlyand effectively.



What You'll Do:

• Designing best-in-class content experiences with a focus on craft and compelling writing.
  
  

• Developing a deep understanding of the Sam's Club brand voice and how our members and associates speak.
  
  

• Multitasking across different projects and adapting to changing priorities.
  
  

• Communicating effectively with empathy and respect.
  
  

• Collaborating seamlessly with cross-functional partners.
  
  

• Staying up to date with the latest trends, in and out of retail.
  
  

What You'll Bring:

• A recognized strong writing background that blends brand voice and member experience principles.
  
  

• Experience in retail or transactional products.
  
  

• Strong understanding of member needs such as motivations and behaviors, with the ability to translate them into engaging and actionable UX copy.
  
  

• An eye for details and taking the complex and make it simple.
  
  

• A strong foundation of content design and UX writing principles and practices.
  
  

• Ability to produce great work in short timeframe and adapt to the ever-changing priorities of the business.
  
  

• A self-starter mindset who is well organized and always looking to improve things.
  
  

*Candidate must submit portfolio and resume with application.


The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.



Equal Opportunity Employer:



Walmart, Inc. is an Equal Opportunity Employer - By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing diversity- unique styles, experiences, identities, ideas and opinions - while being inclusive of all people.


At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet!
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- Health benefits include medical, vision and dental coverage
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- Financial benefits include 401(k), stock purchase and company-paid life insurance
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- Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
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For information about PTO, see https://one.walmart.com/notices.


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- Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
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Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
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Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
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For information about benefits and eligibility, see One.Walmart.


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The annual salary range for this position is $90,000.00-$180,000.00
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Additional compensation includes annual or quarterly performance bonuses.
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Minimum Qualifications...



Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.


Option 1: Bachelor's degree in media and content creation, design, communications, or related area and 3 years' experience in content creation, knowledge management, UX content design, or related area. Option 2: 5 years' experience in content creation, knowledge management, UX content design, or related area.




Preferred Qualifications...



Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.


Content creation, knowledge management, UX content design or related area, Content creation or design certification (for example, IDEOU - Foundations in Design Thinking Certificate), Driving product development in a content design area, Master's degree in Media and Content Creation, Design, Communications, or related area, Related industry experience (for example, retail, supply chain, eCommerce, healthcare), We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart's accessibility standards and guidelines for supporting an inclusive culture.




Primary Location...



2101 Se Simple Savings Dr, Bentonville, AR 72712-4304, United States of America



About Sam's Club



Sam Walton opened the first Sam's Club in 1983 to meet a growing need among customers who wanted to buy merchandise in bulk. Since then, Sam's Club has grown rapidly, opening more than 600 clubs in the U.S. and 100 clubs internationally. By offering affordable, wholesale merchandise to members, Sam's Club helps make saving simple for families and small business owners.


Sam's Club employs about 110,000 associates in the U.S. The average club is 134,000 square feet and offers bulk groceries and general merchandise. Most clubs also have specialty services, such as a pharmacy, an optical department, a photo center, or a tire and battery center.


Sam's Club is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.



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