Financial Aid Coordinator at Stevens Institute of Technology in Hoboken, New Jersey

Job Description:

Job Description

Stevens Institute of Technology offers an exciting opportunity for a Financial Aid Coordinator in the Office of Financial Aid.  This position is the initial point of contact for internal and external customers.

Responsibilities:

• Provides assistance with financial aid applications and awarding information, including policies and regulations governing them.




• The incumbent organizes, gathers, and disseminates appropriate materials and information for all student financial aid information outreach, including but not limited to entrance/exit counseling and outside scholarship announcements.




• The Financial Aid Coordinator performs tasks related to financial aid loan programs (Federal Direct Loan Program, Alternative Loan Programs), and maintains knowledge of eligibility and processing requirements. This includes certifying private and Federal Direct Plus loans to ensure timely disbursement and return of private loan funds if necessary.




• The Financial Aid Coordinator establishes, maintains and updates files, databases, records and/or documents and performs routine analysis and calculations in the processing of data to ensure compliance with federal, state, and institutional regulations and policies, and investigates and resolves student issues and discrepancies.




• Provides general administrative assistance including office administrative support services, departmental walk-in, email, telephone, and voice mail support. The Financial Aid Coordinator may be assigned other duties related to their role.




• Hire and supervise student workers, assign work and complete payroll information.




• Attends internal and external training and professional development opportunities as requested.




• Assists with departmental projects as needed.




• Participation in occasional evening and weekend recruitment events is required.

This position utilizes databases and systems that are required to perform daily functions, included but not limited to Common Origination & Disbursement (COD), the National Student Loan Database System (NSLDS), Electronic Loan Management (ELM), and institutional system(s) of record.

Minimum Qualifications:

· Associate’s Degree

· 1-3 years of experience in customer/student services; preferably customer service experience in a higher education setting.

· Excellent written and verbal communication skills.

· Demonstrated organization skills

· Ability to work both independently and as part of a team. Possesses the ability to adapt to change.

· Knowledge of financial aid processes and procedure

· Knowledge of Microsoft Office applications and experience with higher education student information system preferred.

Department

General Submission Guidelines: 

Please submit an online application to be considered a candidate for any job at Stevens. Please attach a cover letter and resume with each application. Other requirements for consideration may depend on the job. 

Still Have Questions? 

If you have any questions regarding your application, please contact Jobs@Stevens.edu. 

EEO Statement:

Stevens Institute of Technology is an Equal Opportunity Employer. Accordingly, Stevens adheres to an employment policy that prohibits discriminatory practices or harassment against candidates or employees based on legally impermissible factor(s) including, but not necessarily limited to, race, color, religion, creed, sex, national origin, nationality, citizenship status, age, ancestry, marital or domestic partnership or civil union status, familial status, affectional or sexual orientation, gender identity or expression, atypical cellular or blood trait, genetic information, pregnancy or pregnancy-related medical conditions, disability, or any protected military or veteran status. 

Stevens is building a diverse faculty, staff, and student body and strongly encourages applications from people of all backgrounds. Stevens is a federal contractor under the Vietnam Era Veterans' Readjustment Assistance Act (VEVRAA) and the Rehabilitation Act of 1973, as well as other federal statutes. 

NSF ADVANCE Institution Stevens values diversity and seeks candidates who will contribute to a welcoming and inclusive environment for students, faculty, and staff of all backgrounds. We are an NSF ADVANCE institution committed to equitable practices and policies and strongly encourage applications from women, racial and ethnic minority candidates, veterans, and individuals with disabilities. 

Jeanne Clery Disclosure: 

In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act), the Department of Public Safety is required to publish an annual security report which includes statistics mandated by the Clery Act. Click here for a copy of this report.