Business Process Analyst - Business Intelligence at Kinder Morgan, Inc. in Birmingham, Alabama

Job Description:

Position Description

The Business Process Analyst provides technical support for the Gas and Liquid Measurement data teams. This position requires the analyst to work with various groups to design, document, test, and implement enhancements and updates to the Measurement Department transactional systems, tools, and reports. The Business Process Analyst works with various groups to build effective business solutions that meet business needs and support the department's efforts to provide accurate, complete, and timely measurement information.
Job Responsibilities:

• Function as a liaison between the measurement system users and IT teams.


• Work with team to identify Business Solutions projects and develop project plans.


• Work with team to manage and ensure projects are kept on schedule and completed on time.


• Work with the measurement team and other business groups to plan and document system upgrades and enhancements.


• Gather, document, and analyze business requirements.


• Develop test scripts, facilitate, and manage the testing process for measurement system upgrades and enhancements.


• Perform testing of system/tools upgrades and enhancements.


• Identify and document system functionality specifications.


• Investigate various issues/problems and work with others to create effective business solutions.


• Develop, support, and maintain various data tools used by the measurement department.


• Work with other users to develop, document and support custom reports and data queries.


• Respond to special data requests from the measurement team and other business groups.


• Perform updates and maintenance for the measurement department website.


• Work with IT team to facilitate and support system security for measurement related systems


• Create and maintain measurement department procedures.


• Identify, document, and communicate system bugs/issues.


• Provide system functionality training and support to the measurement team and other business groups.


• Work with other IT groups to identify and consider new IT advancements that support measurement system automation and improvements.


• Evaluate business processes, identify gaps and areas needing improvement, and work with team to develop and implement effective business solutions.


• Conduct meetings and presentations with team and measurement stakeholders plan for growth, share ideas, etc.

The Business Process Analyst position may be based out of Kinder Morgan's office in Birmingham, Alabama, Colorado Springs, Colorado or Houston, Texas office depending on the candidate's location. The position is posted in Birmingham, AL, Colorado Springs, CO and Houston, TX but there is only one opening; so please only apply to one location.

Position Requirements

Education:

• Bachelor's degree in a technical discipline or an engineering degree from an accredited school of engineering.


• 2+ years of experience as a business solutions analyst.


• Experience (5+ years) with natural gas measurement in a business solutions support role may be considered in lieu of a degree.

Experience / specific knowledge:

• Microsoft Access and/or SQL experience


• VBA, SSRS and Power BI experience is preferred.


• Project management skills are preferred.


• Advanced proficiency in Microsoft Applications (Outlook, Excel, Word, Teams, etc.)


• Well-developed math skills including the ability to understand and apply mathematical equations, formulas, fractions, percentages, etc.


• Technical understanding of gas and liquid measurement process including measurement related data sets, and measurement calculations is preferred.


• Knowledge of measurement related upstream/downstream business processes (SCADA, Accounting.)

Certifications, licenses, registrations:

• Valid driver's license and a driving record satisfactory to the company and its insurers (for travel).

Competencies, skills, and abilities:

• Possess excellent written and oral communication skills and communicates effectively with team members, management, and other business groups.


• Effectively documents and communicates the results of ongoing work efforts.


• Proficient in applicable software related systems/tools required to perform specific job functions including applicable Microsoft applications (Access, Outlook, Excel, Word, Teams, etc.)


• Self-motivated, takes personal responsibility for developing proficiencies needed to effectively perform job functions.


• Effective in setting and meeting priorities and individual goals.


• Ability to work with minimal supervision.


• Ability to work individually and in a collaborative team environment.


• Ability to maintain strict confidentiality and communicate with discretion.


• Place emphasis on attention to details and produce an accurate work product.


• Capable of producing professionally written business documentation.


• Ability to prepare and present training and presentations to various types of business groups.


• Follow work procedures and rules and adhere to required work schedules.


• Adhere to department and corporate level policies and procedures.


• Effectively prioritize work responsibilities and manage assignments, meeting established timelines/deadlines.


• Assertive in pursuing difficult issues and bringing them to a timely and thorough resolution.


• Apply analytical skills and use objectivity to resolve issues from multiple perspectives and make recommendations based on results.


• Readily accepts and adapts to changing work environment and activities.


• Formulates strong customer relationships with internal and external customers and provides excellent customer service by responding promptly and completely to all inquiries and requests.


• Possess a desire and willingness to seek out continued growth and learning opportunities.

Physical demands:

• n/a

Working conditions:

• Office based position


• Hybrid work schedule may be available


• 9/80 work schedule may be available


• May be required to work occasional overtime with limited notice


• May be required to travel including overnight and /or weekends (10-20%)

Supervisory Responsibility

• None

The salary range is $70,000 - $120,000 per year. Position may be filled at various levels depending on the experience and job skills of the successful candidate. This position includes a discretionary annual incentive plan. The successful candidate will be required to clear a drug screen and a complete background check after an offer has been extended and prior to being employed. Level will be commensurate with experience and skill set. The above statements describe the general nature and level of work being performed. This position may perform other duties as assigned.
EQUAL OPPORTUNITY EMPLOYER STATEMENT: We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

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