PAS Specialist at Oregon Health & Science University in Portland, Oregon

Job Description:

Oregon Health & Science University

Oregon Health & Science University values a diverse and culturally competent workforce. We are proud of our commitment to being an equal opportunity, affirmative action organization that does not discriminate against applicants on the basis of any protected class status, including disability status and protected veteran status. Individuals with diverse backgrounds and those who promote diversity and a culture of inclusion are encouraged to apply. To request reasonable accommodation contact the Affirmative Action and Equal Opportunity Department at 503-494-5148 or aaeo@ohsu.edu.


PAS Specialist

US-OR-Portland

Job ID: 2024-32682
Type: Regular Full-Time
# of Openings: 1
Category: Hospital/Clinic Support
Portland, OR (Waterfront)

Overview

• Responsible for all processes involving checking in of patients prior to being seen by a clinical provider. This includes, but is not limited to, careful review of insurance and demographic information with each patient and recording changes in the on line systems, verifies account status, authorization information and copay/prepay information with patient against on line systems, collects co-pays, contacts managed care staff when discrepancies arise, notifies clinical staff when patients arrive, process check in paperwork in a timely fashion and makes it available to clinical staff as soon as it is complete, monitors how long patients are kept in waiting room and intervenes as necessary, as well as other responsibilities associated with efficient and effective checking in of patients. Collect new patient questionnaires, online and via an iPad. Communicates daily with flow coordinator to ensure no lines occur at the front desk and the clinic is being managed.
• Reschedules, New Patient Letters, Explaining Information about Delays to patients, Scanning and Mail.
• Other duties as assigned by Practice Manager or Clinical Operations Supervisor.

Responsibilities

• Basic computer keyboarding skills including typing of 30-45wpm.
• Six months of work experience in a medical office setting, including high volume direct patient contact OR
• one year of work experience in a high volume direct public contact position OR
• successful completion of the PAS trainee position.
• Must have demonstrable customer service skills both over the phone and face to face.
• Must have excellent attendance.
• Must have proven and effective communication skills.
• Must be detail oriented, highly accurate and able to multi-task in high volume situations.
• Must have demonstrable record of reliable attendance, punctuality, and proven successful performance at past and present.
• Must have verifiable telecommunication skills with diplomacy and efficiency and use of multi-lined phones.
• Must be able to work independently with little direct supervision.
• Must be able to recognize problems and proactively solve or correct them.

Qualifications

• Basic computer experience with database knowledge. Knowledge of OHSU admission policies and PAS/authorization policies preferred. Knowledge of PAS procedures and integrated care at OHSU preferred.

• Knowledge of Epic systems.

• Knowledge of OHSU network systems, including Outlook and Microsoft Office products.

• Knowledge of scheduling and front desk.

• Basic medical terminology.

• Bachelor’s Degree, in any area of study.

PI258696061

Apply Now