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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow-people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.
Job Description:
Job Summary This position manages the daily activities of Package Center Operations including meeting service commitments and improving center performance. The manager is responsible for meeting operational business requirements including safety, quality, and production goals. All full-time and part-time package center supervisors report to this position. This position works with others to develop and execute operating plans that achieve business objectives. The manager oversees the development and implementation of dispatch plans that maximize efficiency and works through the center management team to ensure that packages are received, processed, and delivered in a safe, timely and efficient manner. This position monitors budgets and business activity against business plan short- and long-term goals. This positi identifies trends, prioritizes operational tasks and creates business improvement plans. This position also uses and promotes new systems and technology and works with others to troubleshoot and alleviate inefficiencies.
Responsibilities:
Ensures implementation and maintenance of a comprehensive Health & Safety plan.
Oversees and reviews risk management and safety compliance audits.
Monitors employee safety training and certifications.
Develops working relationships with local union officials.
Identifies customer needs and determines solutions that meet business goals.
Builds relationships with customers to resolve customer issues.
Emphasizes customer service and satisfaction.
Ensures staff development by coaching and providing feedback and verifying that employees have career goals and plans.
Conducts performance evaluations and resolves individual and group performance issues.
Identifies opportunities for advancing skills and capabilities.
Qualifications:
Bachelor's Degree or International equivalent
Legal, regulatory and safety compliance knowledge
Understanding of policies and procedures to situations and operations
Knowledge of company structure and operations
Possesses DOT certification, or willingness to obtain certification
Meets local age and operations requirements to operate a vehicle
Employee Type: Permanent
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
Other Criteria:
UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.
Basic Qualifications:
Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.
Pay Range: Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $119.940,00/year to $173.280,00/year. Pay is based on several factors including but not limited to, market location and may vary depending on job-related knowledge, skills, and education/training and a candidate's work experience. Hired applicants are offered annual short-term and/or long-term incentive compensation programs, subject to applicable eligibility requirements. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance. The company offers the following benefits for this position, subject to applicable eligibility requirements. Medical/prescription drug coverage, Dental coverage, Vision coverage, Flexible Spending Account, Health Savings Account, Dependent Care Flexible Spending Account, Basic and Supplemental Life Insurance & Accidental Death and Dismemberment, Disability Income Protection Plan, Employee Assistance Program, 401(k) retirement program, Vacation, Paid Holidays and Personal time, Paid Sick and Family and Medical Leave time as required by law, and Discounted Employee Stock Purchase Program.