IT Support Specialist II at Texas Tech University Health Sciences Center in Lubbock, Texas

Job Description:

Extended Job Title

IT Support Specialist II

Org Level 1

Texas Tech Univ Health Sciences Ctr

Org Level 7

512701 - Ortho Surgery Dept Lbk Genl

Position Description

The IT Support Specialist II's scope includes providing technical support and assistance to departments, faculty, staff, and students with the use of software applications, customized applications, and websites, etc.

Requisition ID

39714BR

Travel Required

None

Pay Grade Maximum

Salary commensurate with related education, experience and/or skills.

Major/Essential Functions

• Install & manage computer-based systems


• Proactively provide technical support to department faculty, staff and residents


• Specify and facilitate the purchase of hardware & software assets for the department


• Familiar with data ETL processes and Data visualization programs such as Tableau and Power BI


• Use programming language to generate various reports


• Manage department's computer equipment and toner inventory system


• Work with institutional IT department on Active Directory requests


• Maintain security and integrity of technological infrastructure


• Train faculty, staff and residents in usage of systems needed to perform their duties


• Provide IT Project support and troubleshooting for problems that arise in department's systems & projects


• Serves as the department's liaison between TTUHSC I.T. in matters regarding I.T. security, VOIP systems, server support, and networking with TTUHSC I.T. to facilitate continuous functionality


• Manage and develop department's Sharepoint site


• Assist department personnel and Communications department with requests and troubleshooting for eFax and phone system

Grant Funded?

No

Pay Grade Minimum

Salary commensurate with related education, experience and/or skills.

Pay Basis

Hourly

Schedule Details

8-5 M-F

Work Location

Lubbock

Campus

HSC - Lubbock

Department

Ortho Surgery Dept Lbk Genl

Required Attachments

Cover Letter, Resume / CV

Job Type

Full Time

Pay Statement

Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan. For additional information, please reference the institutional pay plan website.

Job Group

General IT/Computer/IT

Shift

Day

EEO Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, genetic information or status as a protected veteran.

Required Qualifications

Bachelor's degree with coursework in computer science, MIS, IT, or other related area plus one (1) year related full-time paid experience OR a combination of related education and/or experience to equal five (5) years.

Does this position work in a research laboratory?

No

Navy Enlisted Classification Code

CTT, IT

Army Military Occupational Specialty Code

25B, 255A

Air Force Specialty Code

3D1X1, 3D1X2

Marine Military Occupational Specialty Code

0651, 6694

Jeanne Clery Act

The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. You can locate this report through our website at: https://www.ttuhsc.edu/emergency/clery-report.aspx. Apply Now