Rental Vehicle Manager at Bering Straits Native Corporation in Nome, Alaska

Job Description:

Overview




Visit our website at www.beringstraits.com to apply!




SUMMARY



Bering Straits Development Company, a subsidiary of Bering Straits Native Corporation, is currently seeking a qualified Rental Vehicle Manager for Aurora Inn in Nome, Alaska. We are looking for a Rental Vehicle Manager to lead our team of vehicle attendants and ensure we provide excellent customer service. Under the direction of the Hotel Property Manager, you will help to encourage a positive team environment and aid in the development of sales skills for our agents through training, coaching, motivating and example setting. Ultimately, you will help ensure that our daily vehicle operations run smoothly and that guests and employees are satisfied.

Responsibilities




ESSENTIAL DUTIES & RESPONSIBILITIES



The Essential Duties and Responsibilities are intended to present a descriptive list of the range of duties performed for this position, and are not intended to reflect all duties performed within the job. Other duties may be assigned.

• Overseeing the day-to-day operational activities of the rental fleet
• Manage the rental vehicle business booking systems and checking in and out of rental vehicles
• Motivate team members and resolve any issues that occur on the job
• You will be effectively communicating with customers, responding to all customer inquiries and concerns in a professional and friendly manner both on the telephone and in person
• Ensure the highest levels of customer experience for all vehicle renters and guests of Hotel
• Work a variety of scheduled shifts, including mid-shifts, evenings and weekends
• Ensure effective damage reporting to minimize unnecessary repair
• Strong leadership and effective communication skills and be able to motivate and encourage good team work
• Coordinate all rental fleet maintenance needs with Maintenance Shop
• Light Hotel Maintenance needs
• You will also operate the Hotel reservation system with taking and making reservations, via phone, email and in person and assisting with checking guests in and out of Hotel
• Other duties, as assigned

Qualifications




QUALIFICATIONS - EXPERIENCE, EDUCATION AND CERTIFICATION



To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.



Required (Minimum) Qualifications

• Must have a clean driving record and have held a license for at least 2 years
• Stamina to handle the physical demands of the job for example: occasional lifting and carrying 40 lbs
• Must have a High school diploma. Secondary Education is a plus.

Knowledge, Skills, Abilities, and Other Characteristics

• Excellent organizational and team management skills
• Flexibility to work various shifts, including evenings and weekends
• Exhibit the ability to teach, lead and discipline others in a friendly and courteous manner.
• Team player

Preferred

• Work experience as a Rental Vehicle Manager or similar role

NECESSARY PHYSICAL REQUIREMENTS



The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Employees must always maintain a constant state of mental alertness. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Essential and marginal functions may require maintaining physical condition necessary for bending, stooping, sitting, walking, or standing for prolonged periods of time; most of time is spent sitting in a comfortable position with frequent opportunity to move about.



DOT COVERED/SAFETY-SENSITIVE ROLE REQUIREMENTS

• This position is not subject to federal requirements regarding Department of Transportation "safety-sensitive" functions.

WORK ENVIRONMENT



Work Environment characteristics described here are representative of those that must be borne by an employee to successfully perform the essential functions of this job.


Job is performed in a front desk setting with exposure to computer screens and requires extensive use of a computer, keyboard, mouse and multi-line telephone system.



SUPERVISORY RESPONSIBILITIES

• Hires and supervises direct reports.

ADDITIONAL QUALIFYING FACTORS



As a condition of employment, may be required to pass a pre-employment drug screening, as well as have acceptable reference and background check results to obtain access to military base. Must have reliable transportation to/from work a necessity and must be able to obtain access to military installations.



Shareholder Preference



BSNC gives hiring, promotion, training, and retention preference to BSNC shareholders, shareholder descendants and shareholder spouses who meet the minimum qualifications for the job.


Bering Straits Native Corporation is an equal opportunity employer. All applicants will receive consideration for employment, without regard to race, color, religion, creed, national origin, gender, or gender-identity, age, marital status, sexual orientation, veteran status, disability, pregnancy or parental status, or any other basis prohibited by law.


Equal Opportunity Employer/Veterans/Disabled


We participate in the E-Verify Employment Verification Program. We are a drug free workplace. Apply Now