Schedule: Monday-Friday, 8:00 am-4:00 pm, paid 30-minute lunch included
Benefits: Medical Insurance, 401k match program, Paid time off
Role Summary:
Blue Mound Graphics is seeking an inside bi-lingual Spanish/English sales professional who is self-motivated, detail-oriented, and passionate about their work. You will act as part of a team or individually to accomplish goals. This person will be able to interact in a positive and helpful manner with our customers and potential customers. They will also perform data entry and filing with great attention to detail to ensure information stays accurate and organized. As a valued member of our team this individual is required to proofread all documents for accuracy before delivery to our customers. There is the potential to go out-of-state for sales conventions and meet face-to-face with customers.
Qualifications
Must be proficient in Spanish/English, oral and written
Phone sales experience
Writing, editing, and familiarity with editorial style manuals. If there is a mistake, you catch it
Data-entry skills: ability to work with accuracy and speed
Time management ability and attention to detail
Customer service skills
Knowledge of Salesforce a plus
Associated degree preferred
Responsibilities:
Build and maintain relationships with customers
Pull reports and manage potential sale leads
Answer and make calls in a professional manner to receive sales and build business relationships
Transfer data from paper format to computer files or database system
Enter data provided directly from customers on the phone
Verify data by comparing it to source documents
Update existing information
Receive and prepare copy for customers by performing quality checks for accuracy of content
Work proactively to solve problems both independently and as part of a team
Investigate and solve issues for customers
Manage and respond promptly to incoming calls, emails, and faxes
Write business correspondence for customers and team members
Maintain discretion with customers and company’s information
Follow company procedures
Must be punctual and dependable
Perform any other duties assigned
Skills
Flexibility in responding to ever-changing demands and types of work practices
Self-starter with a growth mindset
Ability to identify and make suggestions for improvements when problems and/or opportunities arise
Able to work on a variety of concurrent assignments while maintaining quality
Proactively seek guidance, clarification, feedback, and coaching to improve performance