Job Description:

What's in it for you? Competitive pay based on experience!

We offer membership of our travel club as a benefit to every employee after their first few months. This includes:

• Access to deeply discounted stays at our resorts


• Access to discounted stays at partner resorts and hotels


• Discounts on other travel-related expenses like airfare, car rental and more.

Full time employees can also look forward to a more comprehensive benefit plan including medical, dental, vision, company paid life insurance, 401(k) with company match, ancillary benefits, and much more! Tamarack Resort in Wisconsin Dells, WI is managed by LaTour Hotels and Resorts, Inc., and as an ESOP (Employee Stock Ownership Plan) company our employees are invested in the company, meaning that when you succeed, you're working towards both the company's future and your own.

POSITION SUMMARY

The Groundskeeper/Maintenance Technician (GMT) is responsible for the maintenance of all landscaping and outdoor common areas of the resort. The GMT is also responsible for maintaining the appearance and functionality of all units, buildings, and common areas throughout the property. This position is vital to guest satisfaction by providing general maintenance, responding to guest needs, performing preventative maintenance projects, and maintaining an overall pleasant appearance for our guests.

ESSENTIAL FUNCTIONS

• Perform daily assignments and projects set by the department supervisor or Resort Management.


• Perform general maintenance in guest units, buildings, pools, and common areas as assigned.


• Will have a working knowledge of the use of hand tools and power tools, as well as for repairing and troubleshooting carpentry, plumbing, electric, and HVAC issues.


• Maintain all outdoor trash receptacles, ash cans, and outdoor grills to ensure that debris is kept to a minimum at all times.


• Clean and maintain all pools and pool decks at the resort. Ensure that all pools are operating properly and that the water condition is correctly balanced at all times.


• Edge and mow grass regularly to prevent overgrowth. Perform daily blow-down of sidewalks and decking areas.


• Maintain all flower beds, pulling and keeping weeds to a minimum. Maintain all other resort landscapes and outdoor common areas, which may include but is not limited to miniature golf courses and other guest activity areas. Maintain and water all potted plants on grounds and in pool areas.


• Repair and install appliances as needed with minimal supervision.


• Perform maintenance to plumbing such as pipes, drains, faucets, disposals, showers, tubs, etc.


• Prevent and troubleshoot electrical issues on equipment, fixtures, outlets, and switches.


• Inspect and perform preventative maintenance in units and resort areas to minimize a negative guest experience.


• Reports, responds to, and repairs safety issues in guest units, buildings, pools, common areas, and equipment.


• Prioritize work orders against daily assignments, keeping in constant contact with the department and/or the front desk to update jobs completed.


• Maintain the appearance of the property by picking trash and debris, responding and mopping up spills, cleaning exterior fixtures, etc. on a daily basis.


• Perform regular power washing of exterior areas of assigned grounds, buildings, or common areas.


• Conduct daily maintenance checks on grounds equipment to ensure everything is in working order and good repair.


• Responsible for snow removal and icing roadways as needed for guest/employee safety throughout the property.


• Ensuring the walk path around the pond is cleared on a regular basis.


• Maintain company vehicles, ensuring that they are operating properly and that routine maintenance is performed as needed.


• Assist guests with special needs to ensure a positive vacation experience.


• Work on projects with other departments on property as deemed by the General Manager.

POSITION QUALIFICATIONS/REQUIREMENTS

Education/Credentials

• This position requires a high school diploma or GED


• CPO and EPA Certification (or willing to obtain)

Experience

• Operational knowledge of basic lawn equipment (mowers, weed eaters, blowers, etc.).


• This position requires at least two years prior experience in a general maintenance position or equivalent technical training.

Other Requirements

• Must possess a valid driver’s license.

 

LH&R’s Core Competencies

Accountability: Ability to accept responsibility and account for his/her actions.

Adaptability: Ability to adapt to change in the workplace.

Customer-Oriented: Ability to take care of the customers’ needs while following company procedures.

Enthusiastic: Ability to bring energy to the performance of a task.

Ethical: Ability to demonstrate conduct conforming to a set of values and accepted standards.

Honesty/Integrity: Ability to be truthful and be seen as credible in the workplace. Interpersonal: Ability to get along well with a variety of personalities and individuals. Responsible: Ability to be held accountable or answerable for one’s conduct.

Safety Awareness: Ability to identify and correct conditions that affect employee safety.

Tolerance: Ability to work successfully with a variety of people without making judgments.

Knowledge & Skills

Accuracy: Ability to perform work accurately and thoroughly Ambition: The drive to achieve personal advancement Autonomy: Ability to work independently with minimal supervision

Detail-Oriented: Ability to pay attention to the minute details of a project or task

Energy: Ability to work at a sustained pace and produce quality of work

Judgment: The ability to formulate a sound decision using the available information.

Motivation: Ability to inspire oneself and others to reach a goal and/or perform to the best of their ability.

Oral Communication: Ability to communicate effectively with others using the spoken word.

PHYSICAL REQUIREMENTS

N (Not Applicable)	Activity is not applicable to this occupation.
O (Occasionally)	Occupation requires this activity up to 33% of the time (0 - 2.5+ hrs/day)
F (Frequently)	Occupation requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs/day)
C (Constantly)	Occupation requires this activity more than 66% of the time (5.5+ hrs/day)

Physical Demands	Lift/Carry
Stand	C	10 lbs. or less	C
Walk	C	11-20 lbs.	C
Sit	O	21-50 lbs.	O
Handling / Fingering	F	51-100 lbs	O
Reach Outward	F	Over 100 lbs	O
Reach Above Shoulder	F	Push/Pull
Climb	F	12 lbs or less	C
Crawl	O	13-25 lbs	F
Squat or Kneel	O	26-40 lbs	O
Bend	F	41-100 lbs	O

WORK ENVIRONMENT

The Groundskeeper/Maintenance Technician works both inside and outside in different weather conditions, which vary across locations. This position requires the regular use of hand tools and mechanical equipment that requires manual dexterity and that produces a loud noise. Hours may include nights, weekends, and holidays.

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