We are currently assisting our client, an industrial manufacturer, with a Customer Service Representative search in the Cleveland, OH area.
Responsibilities:
Will be responsible for managing customer service inquires via email, chat, or phone.
Will manage relationships with key customers ensure customer satisfaction.
Will be the customers key point of contact should any question, concerns, or issues arise.
Requirements:
Proven experience working in a customer service role in manufacturing, services, or distribution operation.
Experience with an ERP and/or CRM system
Good communication skills
Who we are:
JMI Recruiting Services is a third-party search firm that strategically partners with our clients to recruit exceptional talent nationwide. Our customers include Fortune 500, private equity firms, and privately held companies. With our proven process, excellent track record, and willingness to outwork the competition, we consistently deliver quantifiable results.