We are looking to hire an experienced and highly organized Office Manager for one of our clients. Our client provides high-quality in-home care services, supporting the well-being, independence, and dignity of individuals in South and East Dallas. They are a dedicated team that values compassion, professionalism, and a commitment to quality care.
Position Summary:
The Office Manager will be responsible for overseeing daily operations, supporting the leadership team, managing office functions, and ensuring a smooth, efficient environment that allows them to focus on delivering exceptional client care.
Key Responsibilities:
Manage daily office operations, including scheduling, coordinating staff meetings, and ensuring all administrative tasks are completed timely and accurately.
Oversee billing and payroll processes for clients and employees.
Supervise office staff and virtual assistants, maintaining clear communication and accountability.
Oversee financial and compliance-related activities in collaboration with the Financials/Compliance Manager.
Coordinate caregiver schedules, quality assurance, and client relations support.
Handle HR tasks such as hiring, onboarding, and training, partnering with the team lead for hiring and retention.
Maintain a high standard of customer service, addressing client and family inquiries and concerns effectively.
Support the leadership team with documentation, reports, and other project-related tasks.
Ensure office policies and procedures are updated and consistently followed.
Qualifications:
Bachelor's degree in business administration, healthcare administration, or related field preferred.
3+ years of experience in office management or administrative role, ideally within the healthcare or home care sector.
Strong organizational, interpersonal, and communication skills.
Proficiency in Microsoft Office and office management software.
Familiarity with compliance, HR, or finance functions a plus.
Ability to multitask, prioritize, and work effectively under pressure.