Location: New Braunfels, Texas HYBRID 2 days on site 3 days remote
Job Type: Contract with potential to extend or convert
Compensation: $32-38/hr. Depending on Experience
*If interested and qualified, please reach out to the Professional Recruiter, Nicole, at nrosipal@apexsystems.com
Job Summary: We are seeking a dedicated Network Infrastructure Administrator to join our team. The ideal candidate will be responsible for handling first-line troubleshooting in the realm of network infrastructure, performing administrative tasks, and participating in an on-call rotation. This role involves working closely with the help desk to manage tickets through ServiceNow and following established playbooks for most tasks.
Key Responsibilities:
Serve as the first line of defense for network infrastructure issues.
Handle first-line troubleshooting and resolve network-related problems.
Perform various administrative tasks related to network management.
Participate in an on-call rotation to provide support as needed.
Manage and resolve tickets received from the help desk using ServiceNow.
Follow established playbooks for troubleshooting and administrative tasks.
Required Qualifications and Skills:
Strong understanding of networking fundamentals.
Knowledge of subnetting.
Understanding of the OSI network layer model.
General professional demeanor.
Basic troubleshooting skills.
2-4 years of experience working in networking.
Proficiency in Microsoft Office, with a strong emphasis on Visio.
Experience with ServiceNow or Remedy ticketing systems.
Preferred Qualifications and Skills:
CCNA certification.
CompTIA Network+ certification.
Associate's degree in IT or Computer Science, or equivalent experience (2-4 years).
Basic experience with Dell, Arista, Aruba, or Cisco networking equipment.