Roles and Responsibilities • Update DC Sheet/Inventory • Update DC Portal • Server OS installation. • Server Configuration • Update Firmware, BIOS and drivers etc. • Vendor co-ordination for hardware issue • Share Logs with Vendor for hardware issue • Vendor Escorting in DC • Parts received and return • Server Mounting • Server Movement • Rack Movement • Prepare Gatepass for Device Movement • Escorting Vendor in MUX Room • Coordination with Network Team • Network Connectivity • Coordination with Teams (VM, Storage, Backup & Unix) • Maintain DC Store (Server Part Only) • Coordinate with Custom for Material inspection • Coordinate with Logistics Team • PO and Invoice status check • Maintain Authorization Sheet (DC, MUX & Fire Proof Safe) • MUX room cleanup • DC cleanup • Check and maintain Power and Cooling in DC • Labeling on Racks and Devices • BMS servers issues • provide Recording Backup as per admin request • Tape Movement to Fire Proof Safe • ATS Installation • ATS Configuration • PDU Installation • Reports • Remedy and Tasks
Mail update (1.) - Conduct periodic audits across LoBs to ensure adherence to regulatory compliance and CoE processes • Collate audit findings, analyse the same and prepare reports on the findings • Support to the LoB HR to come up with an action plan based on the audit finding • Follow up with the LoB HR for execution of action plans to ensure closure of non-compliance • Prepare reports periodically for the CoE review with the Senior Management • Share reports / data with the LoB HR leaders on a periodic / ad-hoc basis to help them monitor their average resource cost targets / wage bill as a % of revenue / other relevant KPPs and metrics • Track lateral hiring as per the lateral hiring grid / other metrics relevant to LoBs and share reports with them as and when required • Compile data and prepare monthly / quarterly update reports as per the requirement of LoBs and CoE • Share reports with the supervisor for review and circulation to relevant stakeholders • Provide inputs (if any) on improving the current reports • Study the HR plan and understand requirements from the CoE • Understand the requirements from LoBs; Document the requirements for automation / enhancement of the process and share with supervisor for review • Provide recommendations to the supervisor on the design / change of HR processes basis their implications in HCL context, best practices through competitor analysis and research material available • Pilot and test the new process; Prepare training material, support socialization of the same across Business Units • Coordinate with the LoB HR and Business leaders to enable rollout of the new processes • Follow up with the Process and Policies Team to ensure right automation and policy document updation due to changed processes • Respond to customer queries as and when required and escalate to supervisor when required