Information Technology Technician
at The Intersect Group
in
Scottsdale,
Arizona
Posted in Other 2 days ago.
Type: full-time
Job Description:
Duties:
- Set up workstations with computers and necessary peripheral devices (routers, printers, etc.)
- Check computer hardware (HDD, mice, keyboards, etc.) to ensure functionality
- Install and configure appropriate software and functions according to specifications
- Assist and maintain local networks
- Ensure security and privacy of networks and computer systems
- Provide orientation and guidance to users on how to operate new software and computer equipment
- Organize and schedule upgrades and maintenance without deterring others from completing their work
- Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging, etc.)
- Provide basic IT systems support to end users on a variety of computer system issues.
- Respond to phone calls, emails and technical support requests
- Document, track, and monitor issues ensuring a timely resolution
- Support staff with Google Trainer expertise
- Assist in the annual inventory of all equipment in the school
Minimum Qualifications:
- Proven experience as an IT Technician or relevant position
- Excellent communication ability
- Outstanding organizational and time-management skills
- Great personality for our fun work environment
- Associate degree in a computer technology field preferred