Collette is seeking a Senior Product Manager - Technology to join our growing Technology Team. This is a hybrid role based at our headquarters in Pawtucket, RI.
About Collette: Let Us Show You the World
There has never been a better time to be in the travel industry. See the world, connect with others, and experience the immersive benefits of one of the trendiest industries when you join the Collette team! As the longest-running tour operator in North America, our family-owned business leads the industry in innovation and expertise. Collette's passionate team works hard to fulfill travel dreams and is always looking for talent that will help to shape the company's future. Being part of the Collette team means having a willingness to grow, a desire to learn and ask questions, and a zest for seeing the world. From giving back to local communities to creating incredible experiences for a world of travelers and being part of a value-oriented team that cares for one another - Collette is all about the people. So, what are you waiting for? Your journey starts here.
Job Summary:
We are seeking a dynamic and experienced Senior Product Manager to join our Technology team. This role will be responsible for developing the product strategy and roadmap for how we engage with travelers and agents as well as the internal teams that serve them. The successful candidate will drive the strategy and implementation of major technology transformation initiatives, achieving key business outcomes and ensuring alignment with our stakeholders. As a Senior Product Manager, you will play a crucial role in defining the strategy, priorities and roadmap for your product team. You will work closely with cross-functional teams within the department as well as across the business to deliver innovative solutions that meet internal customer needs and drive business growth. You will also be responsible for gathering and prioritizing customer problems, defining the product vision, and working closely with engineering to produce products that deliver relevant business outcomes. Your role will involve continuous market research and competitive analysis to ensure our products remain competitive and relevant.
Primary Functions:
Develop and communicate a clear product strategy and roadmap that aligns with business goals and priorities.
Drive the implementation of major technology transformation initiatives as part of the roadmap.
Prioritize and maintain the product backlog, ensuring it supports the product roadmap and addresses user and stakeholder needs effectively
Define and monitor key performance metrics to drive product decisions, while identifying areas for optimization. Measure outcomes and impact on strategic business initiatives to ensure alignment with company goals.
Collaborate and communicate with department and business stakeholders to ensure successful product development and implementation.
Conduct ongoing market research to understand customer needs, market trends, and competitive landscape.
Ensure timely delivery of projects within scope and budget.
Provide mentorship to other Product Managers with potential to be assigned managerial responsibilities on larger projects.
Knowledge and Skills:
5+ years of experience in technology product management.
Bachelor's degree required.
Experience working in JIRA for project management.
Proven experience in implementing large-scale projects.
Ability to lead and collaborate with cross-functional teams.
Skilled at managing multiple projects simultaneously and prioritizing effectively in a fast-paced, dynamic environment.
Strong communication skills with the ability to engage effectively with department and business stakeholders at all levels.
Demonstrated experience in strategic planning and execution, with a focus on delivering exceptional customer experiences.
Skilled at discovery, conducting user research and data analysis to gather insights and form hypotheses on how to serve users.
Able to provide mentorship and guidance to other product managers.
Quick learner with the ability to adapt to new technologies and processes.
Strong organization, planning and time management skills to achieve results.
Above all, we're seeking an individual who is eager to immerse themselves in our business, embrace emerging technologies, and drive impactful change within our organization.