Location: Remote with travel to NY every 3-4 weeks (onsite 4 days those weeks)
Role Description:
The Test Manager is responsible for leading the overall testing strategy, planning, and execution across multiple projects within a program. This role requires a strategic approach to quality assurance, with a focus on test governance, defect management, and alignment with program milestones and business objectives. The Program Test Manager will collaborate with cross-functional teams to ensure efficient test delivery, risk mitigation, and quality standards across all program deliverables.
Test Strategy & Planning
Develop, document, and drive the test strategy for the program, ensuring alignment with organizational standards and quality expectations.
Oversee the creation of project-specific test plans, timelines, and resource requirements, in collaboration with project test managers or leads.
Ensure leadership approval of the test strategy and test plans, and manage any adjustments based on program changes or risk assessments.
Test Execution Management
Manage test execution across the program, ensuring timely progress on system integration testing (SIT), user acceptance testing (UAT), and other test phases as applicable.
Monitor key performance indicators (KPIs) to track test effectiveness, defect density, and resolution rates, adjusting the test approach as necessary.
Coordinate test kickoff, standups, and checkpoint meetings to keep test efforts aligned with the program timeline and deliverables.
Defect and Quality Management
Establish and oversee the defect management process, coordinating with development, business analysts, and other stakeholders to prioritize and resolve issues efficiently.
Lead defect triage sessions, ensuring proper classification and escalation of defects based on their impact on program success and timelines.
Ensure that test environments are sufficiently available and stable for testing needs, coordinating with environment management as needed.
Governance and Reporting
Ensure compliance with quality management standards, including risk assessments and periodic quality reviews of test deliverables.
Provide regular updates and reports on test progress, defect status, and risk to senior leadership, highlighting potential impacts on program delivery.
Facilitate go/no-go decision-making process
Requirements:
We need someone who is very experienced but needs to be very hands on.
Required Skills and Qualifications:
Bachelor's degree in Computer Science, Information Technology, or related field.
10+ years of experience in quality assurance and testing, with extensive expertise in a test leadership role across large programs.
Strong expertise in test planning, test case design, execution management, and defect management processes.
Familiarity with testing methodologies such as Agile, Waterfall, and hybrid models.
Proficient in test management tools (e.g., JIRA, ALM or similar).
Excellent communication, leadership, and problem-solving skills, with the ability to influence stakeholders at various levels.
Strong understanding of risk-based testing, automation, and performance testing approaches.
Preferred Qualifications:
ISTQB or other relevant testing certification.
Experience in business continuity and resiliency testing.
Knowledge of ERP systems, especially Oracle ERP Cloud, is a plus.
Banking, Treasury, or financial management is highly preferred