As a Program Manager ,you will be an integral part of Digital Transformation Customer Journey Program Management team. You will set up and manage critical IT programs for Customer Journey stream of our Digital Transformation Program. You are an all-round program manager that is comfortable with technology-driven transformations in alignment with business goals and whose knowledge is not limited to a single business domain.
Responsibilities :
Realization of Business initiatives that are part of Digital Transformation roadmap. The business roadmap will need to be broken down into tangible initiatives.
Excellent cross collaboration with key business- and IT-stakeholders - incl. external parties - throughout the program life cycle.
Take ownership of program / project budgets and managing overall delivery of these (incl. their dependencies).
Produce program reports for program boards, portfolio management, IT domain leads, and other stakeholder.
Plan future program activity, including consultations with project sponsors, analysis of requirements and arranging timeframes.
Manage program and project teams to ensure completion on time and within budget.
Identify potential risks and threats to current and future programs, often in collaboration with senior managers.
Coordinate third party contributions throughout the life cycle of the program.
Maintain knowledge of the Project & Program Management, keep up with industry best practices.
Qualifications:
A Bachelor's degree with project or business management, or IT orientation.
A minimum of 10 years of experience in the field of IT and/or project management.
Program & Project Management experience in High Tech industries, environments.
Strong verbal and written communication skills (English), along with well-developed interpersonal skills
Seasoned in stakeholder management
Strong intercultural awareness combined with strong business acumen.