Expertise with Domain knowledge of Field Services in Oracle Field Service cloud (OFSC).
Roles & Responsibilities
? Consultant with 3+ years of experience in implementing Oracle Service and Field Service Cloud (OFSC)
? Good to have Oracle Certified Field Service Cloud Consultant
? Good Understanding of the Oracle CX, Field Service or Oracle Field Service Cloud Applications with call dispatching
? Ability to analyze field operations (Dispatch and Tech/Supervisors) processes and implement them with the solution capabilities of Oracle Field Service Cloud
? Experience in implementing Oracle Field Service Cloud with core application features along with quota and capacity management, automated routing & scheduling engine
? Understanding of the Field Service Functionality with relation to inventory install and debrief - Exposure to the API framework of the Oracle Field Service Cloud
? Should have fluent communication skills, must have worked in Client facing roles
? Must have participated in various Project phases, like Requirement gathering, Mapping Design Develop and support"
Generic Managerial Skills • Communicate effectively with different teams • Remain flexible to changing priorities, open to new ideas