Call Center Manager at LHH in Concord, California

Posted in Other 2 days ago.

Type: full-time





Job Description:

Call Center Supervisor

Health and Benefits

Qualifications
  • Experience in a collectively bargained environment.

Knowledge, Skills And Abilities Requirements
  • Associates Degree
  • Excellent written and verbal communication skills necessary to develop and maintain effective and appropriate working relationships with direct reports, co-workers, and external vendors.
  • Ability to handle confidential information with discretion and tact.
  • Ability to prioritize and work independently on projects with minimal supervision.
  • Ability to detect errors, determine causes, and make corrections as appropriate.
  • Ability to successfully resolve issues in a timely manner.
  • Proficiency in the use of (or ability to learn) personal computer software or systems applicable

Offer
  • Full benefits package (medical: Kaiser or Blue Shield, dental, vision, life insurance, death benefit, member assistance program) with no premiums for employee and low premiums for dependents
  • 401(k) match and individual consulting with pension consultant
  • Defined Benefit Pension Plan
  • Generous Vacation (starting at 3 weeks up to 6 weeks) and Sick Time
  • Generous Holidays (11.5 paid days per year
  • Free parking, and is conveniently located in the central east bay, beside the I-680 freeway and accessible to BART.

This position is subject to a pre-employment negative drug screen and satisfactory completion of a background check and reference checks.

If you have the qualifications above and are interested in this opportunity - please apply by sending your resume to jennifer.ford@lhh.com today! If you are curious what else is available, please review the LHH website!

Equal Opportunity Employer/Veterans/Disabled

The Company will consider qualified applicants with arrest and conviction record,
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