Our client is seeking a Front Office Coordinator who will act as Tier 1 incident management for our US offices by intaking, responding to, and rerouting or resolving all reported incidents. This opportunity is located in Bellevue, WA!
Duties:
Manage the temporary access card process for employees and vendors
Manage employee access requests for those visiting from another office location
Create a friendly and welcoming atmosphere for guests by assisting them with the sign in process using our visitor management platform, Traction Guest
Manage general email correspondence
Be a helpful resource for our employee base
Manage incoming mail and packages, including daily retrieval from the building mailroom and logging in the delivery tracking system
Review internal operations calendar and meeting reporting to maintain awareness of in-office activities
Create new and maintain existing process documentation as needed to ensure consistent programming and team operations
Accept catering deliveries and communicate with meeting hosts as needed
Desired Skills/Experience:
Entry level or 1+ years of relevant experience
A passion for customer service
Strong communication skills, both written and verbal
Strong interpersonal skills
Ability to interact at all levels with internal and external clients in a professional, thoughtful manner
Ability to work well both as member of a team and independently
Ability to maintain a flexible schedule depending on needs of office/team
Ability to self-manage time effectively in a hybrid work environment with fluctuating office occupancy
Ability to move throughout the facility (standing, walking, kneeling, or bending) for extended periods of time and ability to lift boxes or equipment up to 50 lbs. as needed