A MarketingPROJECT MANAGER on the Client Relations Team is responsible for the planning, coordination and execution of projects and services for a portfolio of clients across a variety of industries. The role supports an experienced Client Services Director in developing and implementing marketing objectives and strategies to reach a client's goal(s).
An ideal candidate should have the project management, analytical, organizational and decision-making skills necessary to assist in keeping projects on time and within budget.
Overview of Duties & Responsibilities:
Primary responsibilities of the Marketing Project Manager include:
First 3-6 months: • Supporting the Client Services Manager/Director in coordinating projects and services for five-seven clients simultaneously • Gathering and assembling background information and analyses • Planning and managing projects and tasks within a project management software from beginning to end • Establishing clear and thorough direction for all departments to successfully execute their role(s) in the project • Organizing project assets • Developing and managing schedules/deadlines as well as project scope, timeline, and budget • Managing feedback and requests from internal and external stakeholders • Reviewing edits and updates for accuracy and best practices • Evaluating and monitoring campaign/project performance on an ongoing basis by analyzing key metrics and reviewing comprehensive reports • Attending and participating in client meetings • Preparing client-facing agendas, status updates and takeaways/follow-up • Supporting the Manger/Director in the development of estimates for existing clients • Observing discovery and proposal meetings with potential clients • Scheduling and preparing for meetings • Developing understanding of account innerworkings and client relationships • Providing event support as needed working closely with the agency's event staff • Establishing and maintain strong working relations with internal team members and external vendors
Within 7-12 months (& beyond): • Responsibilities noted above • Leading select client meetings independently or with very little support
? Note: Additional clients may be added to the Project Manager's portfolio based on capacity and scope • Providing proactive consultation to clients • Leading and executing day-to-day client activities, including responding to and initiating client phone calls and emails • Participating in new business meetings, proposal development and presentation • Developing and pitching campaign strategy, new tactics and ideas to clients
Qualifications:
A bachelor's degree in marketing, advertising, public relations, business administration or a related field, and at least three years of experience in the field. • Past work experience as a marketing/account coordinator or similar role. • Knowledge of traditional and digital marketing, content marketing, public relations and social media marketing required. • Experience in communicating with and presenting to clients, written and verbal, required. • Familiarity with social media management and advertising (Facebook, Instagram, LinkedIn, Twitter, Google My Business, Houzz) required. • Knowledge of WordPress, Canva, MailChimp, Constant Contact and experience in online review monitoring preferred but not required.
Skill Set: • Excellent communication and interpersonal skills • High level of organization, prioritization and decision-making skills • Detail oriented and analytical • Strong work ethic and self-motivated • High computer competency (Office 365 Suite, Project Management Tools, Adobe Acrobat) • Outgoing and comfortable engaging in social situations • Professional conduct within and outside office while conducting agency business