Experienced person to work in our pro shop operating POS, taking tee times, resolving customer issues, assisting with leagues and outings and managing staff. Must be available to work a variety of shifts, have good customer service skills and work in a team based environment. Previous golf course/pro shop experience required.
Oversee the entire golf operation, including the pro shop, golf cart fleet, and practice facilities, ensuring all components operate smoothly and efficiently.
Offer courteous, friendly and efficient customer service at all times.
Maintain effective working relations with customers and employees
Possess ability to learn and assist in other areas of golf club operations as required.
Establish and enforce the golf course's rules and regulations, ensuring they are communicated effectively to all members and guests to maintain the integrity of the game
Establish and organize inventory.
Assure opening, daily operations and closing procedures are followed by staff.
Promote and facilitate golf play and assist with leagues and outings.
Assure proper golfer registration, i.e. green fees, pairings, 1st tee monitoring
Provide exceptional phone skills.
Proficient in POS and training of pro shop staff.
Accountability in cash handling for all green fees and merchandise sales.
Merchandise stocking and inventory.
Able to assist in food service operations if necessary.
Oversees cart staff in presentation and cleanliness of carts.
Oversees, schedules outside player assistants and starters.
Qualifications -
Experience: Minimum 2 years on-the-job experience and some formal training programs highly preferred. Experience in leadership roles within golf course management, including overseeing staff, organizing tournaments, and enhancing member satisfaction, is crucial.
Valid MI license
Work well in team based environment
Schedule:
8 hour shift, availability 7 days/week as necessary during season