The Project Manager will be responsible for interfacing in complex projects with customers. This position will be the trusted ConvergeOne customer interface and work closely with our architect and consulting teams in delivering success engagements.
Job Locations: US-AZ-Scottsdale
Position Type: Regular Full-Time
Looking for W2 candidates only.
Responsibilities
Coordinates internal resources and third parties/vendors for the flawless execution of projects
Ensures all projects are delivered on-time, within scope and within budget
Assists in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility
Ensures resource availability and allocation
Develops a detailed project plan to monitor and track progress
Manages changes to the project scope, project schedule and project costs using appropriate verification techniques
Measures project performance using sanctioned tools and techniques
Reports and escalates to management as needed
Manages the relationship with the client and all stakeholders
Performs risk management to minimize project risks
Establishes and maintains relationships with third parties/vendors
Identifies, tracks, and manages project issues
Tracks project performance, specifically to analyze the successful completion of short and long-term goals
Meets budgetary objectives and makes adjustments to project constraints based on financial analysis
Manages, tracks, and reports on project billing milestone status and completion schedule
Develops comprehensive project plans to be shared with clients as well as other staff members
Uses and continually develops leadership skills
Develops spreadsheets, diagrams and process maps to document needs
Forecasts project revenue and ensures revenue commitments to the business are met
Qualifications
Required Qualifications
4-8 years of project management experience
2+ years of experience in a professional services environment
Experience with Avaya, Cisco, Microsoft, or Genesys product lines
Strong track record of delivering complex solutions with lots of cross team dependencies
Demonstrated strong performance in prior roles, with increasing levels of responsibility and independence
Experience creating and maintaining project plans, issue logs, risk register, and status reports
Strong technical aptitude, organization, analytical, and project management skills
Experience working and communicating with Executive level management
Excellent written and oral communications skills that are audience appropriate with appropriate style and delivery to influence audience
Strong sense of accountability and ownership; understand your role and accept individual responsibility for seeing a task through to its completion (end-to-end), understand when and how to escalate, take appropriate risk (avoid unnecessary risk) and understand impact of decisions
Ability and willingness to adapt to change and work in a fast paced environment
Experience with Cable Technologies such as UTP, STP, Fiber types, Coaxial, and more
Experience implementing physical security including Verkada cameras, doors, and sensors.
A good understanding of NFPA rules and regulations
A good understanding of Industry Standards such as TIA/EIA 568, IEEE, etc.
Experience estimating low voltage work, and developing Bill of Materials
Experience reviewing and vetting RFPs, and subcontractor proposals
Experience with prevailing wage, union, and workmanship regulations and processes
Experience managing SCS subcontractors
Job costing skills
WIP reporting skills
Desired/Preferred Qualifications
Ability and willingness to adapt to change and work in a fast paced environment
PMP, Six Sigma Green Belt (ASQ), CBAP
Experience with Continuous Improvement Initiatives
Data analysis and BI skills
Experience with Microsoft SharePoint and/or SmartSheets
BS/BA degree in business, project management, MIS, computer science, or related field