Are you a tech-savvy problem solver ready to kickstart your IT career? As our IT Support Specialist, you'll be the go-to person for everything tech-related in our company. From troubleshooting to exploring new tools, setting up systems, and helping teammates work smarter, you'll play a key role in keeping our operations running smoothly. This is your chance to gain hands-on experience and grow in a supportive, fast-paced environment.
What You'll Do
Support & Troubleshoot: Tackle helpdesk tickets, assist teammates with tools, and maintain the various software and hardware needs of the office.
Hardware & Software Setup: Set up laptops for new hires, manage offboarding, and handle new software and hardware rollout.
Stay Ahead of the Curve: Research and test new tools, stay updated on security prevention, and help implement best practices across the organization.
Website Wizardry: Maintain our company website with basic HTML and WordPress skills.
Database: Work with sales departments to clean and maintain data within CRM and tracking systems as needed.
Training & Collaboration: Assist in training team members on new tools and sit in on meetings to understand different departments' needs. Work to maintain a strong relationship between the support team and the rest of the organization.
Security: Actively work to learn and maintain strong security measures in the growing world of Cyber Security.
Organize & Optimize: Keep track of IT assets with monthly audits, create SOPs, and help launch new tools and products.
Why You'll Love This Job
Hands-on experience with cutting-edge tools and tech.
Opportunities to learn and grow in a collaborative environment.
A chance to make a real impact from day one.
Exposure to IT processes across multiple departments.
What We're Looking For
A tech enthusiast with a positive, "buck stops here" attitude.
Basic knowledge of IT systems and Windows-based troubleshooting.
Great communication skills and a willingness to help others.
A natural problem-solver who's curious and eager to learn.