The Receptionist at Texas Pipe & Supply represents the face of a sales-driven organization comprised of 11 companies in the Pipe, Valves, and Fittings (PVF) industry. As a team member of the Human Resources department, this position is responsible for greeting incoming clients, vendors, industry, and executive guests. Responsibilities include responding to general inquiry email, providing general clerical assistance to departments as needed, and supporting a combination of projects throughout the year. The ability to provide excellent "front facing" customer service, while handling a high-volume multi-line VOIP phone software, in combination with thorough project support in a timely and organized manner is crucial to this position.
Responsibilities:
Answers telephones and provides general information to callers, and/or directs calls to appropriate individuals
Assist with office supply orders when necessary
Greets visitors
Distributes incoming mail
General office duties
Provides clerical support to the staff
Other tasks and projects as assigned by management
Qualifications:
Related administrative/office with high volume phone experience.
Three or more years of full-time high volume phone expertise and administrative work experience
Outstanding communication and interpersonal abilities
Professional appearance and demeanor
Self-motivated and trustworthy
Ability to pass a background check and drug screen
Bilingual (a plus)
Skills:
Basic computer skills and demonstrated experience with office software and email applications.
Ability to follow through and complete assigned tasks.
Good organizational skills and attention to detail
Good verbal and written communication skills
Good customer service and interpersonal skills
Education:
HS Diploma or equivalent
2-4 years of Receptionist / Front Desk experience preferred