Analyzes customer business needs and participates in the planning, design and implementation of new or enhanced systems. Supervises, guides, and/or instructs the work assignments of subordinate staff. Establishes standards and procedures.
Key Responsibilities:
IES Gateway Integration: Design and implement comprehensive integration solutions between Salesforce and IES Gateway, ensuring reliable data synchronization and process automation.
Solution Architecture: Develop end-to-end Salesforce solutions that effectively leverage IES Gateway capabilities for grant management and financial reporting.
System Integration: Create robust integration patterns using APIs, middleware, and ETL tools to establish secure data flows between Salesforce and state systems.
Technical Leadership: Guide development teams in implementing integration solutions while ensuring adherence to both Salesforce and state system standards.
Compliance & Security: Ensure solutions meet federal and state security requirements, implementing proper data protection and audit mechanisms.
Business Collaboration: Partner with DECAL stakeholders to gather requirements and translate complex integration needs into technical solutions.
Grant Management: Design solutions that leverage IES Gateway for streamlined grant processing, financial reporting, and compliance tracking.
Documentation: Maintain comprehensive technical documentation for all integration components, including architecture diagrams, API specifications, and security protocols.
Required Qualifications:
Education: Bachelor's degree in computer science, Information Systems, or related field.
Experience:
Minimum 7+ years in Salesforce architecture and development roles.
2+ years' experience with government system integrations.
Proven experience with state-level eligibility systems or similar platforms.
Technical Skills:
Expert knowledge of Salesforce platform capabilities and integration patterns.
Strong experience with API design, web services, and ETL processes.
Proficiency in integration technologies (MuleSoft, SOAP/REST APIs, middleware).
Deep understanding of government eligibility systems and grant management processes.
Essential Certifications:
Salesforce Certified Application Architect
Salesforce Certified Integration Architect
Salesforce Certified Platform Developer I:
Optional Certification:
Salesforce Certified Data Architect
Soft Skills:
Excellent communication skills with ability to work with government stakeholders.
Strong project management and documentation abilities.
Leadership qualities to guide cross-functional teams.
Analytical approach to solving complex integration challenges.
Preferred Experience:
Previous experience with state-level system integrations.
Knowledge of federal grant management requirements.
Familiarity with Agile/Scrum methodologies in government projects.
Experience with DevOps practices for Salesforce (CI/CD pipelines, Gearset, GitHub).