Reporting to the Digital Product Manager, the Creative Services Project Manager will manage end-to-end delivery (production and development) of marketing campaign materials and digital optimizations and enhancements related to the lines of businesses supported. Proactively leads and facilitates day-to-day communication with Creative Services and cross-functional partners.
Job Responsibilities
Translate marketing briefs into digital creative user stories
Manage the day-to-day assigning of creative work to UX content and design resources
In-depth knowledge of marketing strategies associated with requested work
Detailed facilitation of stand-up and Creative Reviews, and Kanban board management
Coordinates with marketing and analytics partners to deliver and implement marketing creative across various digital and non-digital channels in support of marketing initiatives including: print ads, emails, landing pages, banners, tiles, updates to online marketing and other digital properties
Works with business and technology partners to enhance digital properties by leading end-to-end intake and delivery
Create timelines, maintain delivery schedules and coordinate resources across multiple campaigns and projects
Create and maintain tickets within our ticketing system for all creative efforts
Triage production issues with business and technology partners to ensure swift and satisfactory resolution with minimal impact to users and the business
Balances a sales and service minded approach to create experiences that deliver incremental business value while ensuring compliance with brand standards and industry regulations
Remains engaged in all steps of the enhancement of the creative process, including briefings, reviews, offer set-up, business validation/testing
Qualifications
Minimum of 3+ years of experience in project management and digital marketing
Bachelor's Degree in Business, Marketing, Communication or related field
Preferred 3+ years of internal or external agency experience
Strong interpersonal relationship and excellent communication skills
Project management skills with a demonstrated ability to plan, manage and successfully deliver large marketing campaigns
Ability to solve complex/layered problems in a fast-paced ever-changing environment
Familiarity with Adobe Experience Manager, Adobe Target, and Jira a plus