(Day Shift 5:30 AM - 1:30PM and Afternoon Shift 1:30PM - 9:30PM)
The Production Support Specialist role is responsible for leading Material Review Board (MRB) reviews, approving dispositions through review of Design/CAD Model, coordinating, and maintaining documentation, and working cross functionally to investigate causes, containment actions and final solutions for issues detected during our manufacturing and assembly process.
Key Responsibilities
Lead Manufacturing Review Board reviews with core team members to determine non-conformance resolutions.
Create action notices to communicate to appropriate departments and personnel all revision and Bill of Material updates, as well as actions used to process changes from Design
Communicate directly with suppliers and utilize the Engineering Deviation Request (EDR) process to review and obtain approval for requests.
Facilitate the implementation of determined actions from Non-conformance, Engineering Change Orders, and EDR reviews.
Collaborate with Manufacturing team leaders and in cross function teams to perform root cause analysis and ensure corrective action implementation (CAR) to reduce risk and support continuous improvement initiatives.
Review design model and design repairs in CAD model to ensure effective solutions without compromising quality.
Proactively work to provide containment of quality concerns both internally and externally for our customers.
Manage and perform thorough follow up on issue status' and resolution progress
Record and document disposition of non-conformities in the ERP quality system
Oversee the product on-hold / off-hold process and communicate with other departments as necessary
Support and/or Lead Quality team projects for continuous improvement initiatives as needed.
Qualifications
Technical education and hot runner design experience preferred
Must demonstrate an Intermediate to advanced understanding of drawings and the utilization of 3D solid CAD models
In depth knowledge of Husky Hot Runner Systems
Solid understanding of our manufacturing and sourcing processes
Solid MS Office skills (Excel, PowerPoint, Word & Outlook)
Ability to multi-task and manage multiple communications through use of time management skills to prioritize, organize, and provide timely responses.
Must demonstrate strong problem resolution and decision-making skills, with an ability to work closely with others to coordinate completion of tasks
Excellent troubleshooting skills, ownership, and customer focus
Flexibility to work overtime as needed and/or to be on call as required