Demonstrates initiative and possesses strong time management skills
Efficiently manages ticket queues while providing support to onsite staff
Proficient in administrating and maintaining Windows Server 2016 and above
Possesses a high level of knowledge in supporting and managing desktop operating systems and applications
Manages email administration tasks, including user management, account configuration, password resets, and troubleshooting login, profile, and permission issues
Capable of troubleshooting and triaging monitoring system alerts for system and networking environments
Advanced virtualization administration skills, including managing virtual machine clusters, resource allocation, and architecture design
Strong understanding and experience in domain functionality, Active Directory services, Group Policy, DNS, and DHCP - Skilled in troubleshooting Windows and Mobile OS-related hardware and software issues
Proficient in troubleshooting Remote Desktop Services and VPN (SSL and IPSec)
Able to troubleshoot Office 365 products (Exchange/SharePoint/OneDrive/Teams) using GUI and PowerShell
Familiar with patch and vulnerability management
Best Regards,
Rupesh Kumar
Lead -Team Talent Acquisition
ALTEN Calsoft Labs
2890 Zanker Road, Suite 200, San Jose, CA 95134
D : +1 408-755-3056
E: rupesh.k@acldigital.com
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