Legal Operations Manager at INSURANCE SERVICES OFFICE INC in Jersey City, New Jersey

Job Description:

Company Description

We help the world see new possibilities and inspire change for better tomorrows. Our analytic solutions bridge content, data, and analytics to help business, people, and society become stronger, more resilient, and sustainable.

Job Description

The Legal, Compliance and Audit (LCA) team at Verisk is seeking an experienced Legal Operations Manager with a primary emphasis on contract management and optimization. This role will be responsible for streamlining and enhancing Verisk's sell-side contract lifecycle management processes. The best candidate for this position will combine operational excellence and technology to optimize the lifecycle, improve efficiencies, and ensure compliance. The Legal Operations Manager will work closely with internal teams, including Legal, Sales and Sales Operations, Product Management, Information Services & Technology (IS&T), and other departments, to continuously improve sell-side contracting operations and support Verisk's business objectives.

Key Responsibilities include, but are not limited, to:

Contract Lifecycle Management:

• Oversee the entire (sell-side) contract lifecycle and facilitate continuing efforts toward standardization, transparency and measurement of all contracts through each stage of the lifecycle.
• Evolve and manage contract management system(s) to track key contract data, deadlines, and obligations to prevent delays or missed deadlines. Ensure contracts are executed efficiently.
• Along with appropriate internal counterparts, facilitate the establishment of a contract administration "Center of Excellence."
• Support and facilitate the regular review and maintenance of standardized contract templates and playbooks to ensure consistency and efficiency.
• Facilitate cross-departmental communications to address contractual issues and align expectations with relevant stakeholders. Collaborate with team members to identify and address contract-related risks and opportunities. Serve as the business contact and departmental representative for the sell-side contract lifecycle management system(s).
• Support contract audits to ensure compliance with internal policies, legal standards, business goals, and external regulations.

Process Improvement and Optimization:

• Continuously identify opportunities to streamline and automate contract processes. Develop and implement processes to improve contract workflow to ensure quick or optimal turnaround times while mitigating risk. Re-design complex workflows and develop simplified, elegant solutions keeping ease of use and user experience top of mind.
• Ideate and facilitate the streamlining of contract approvals, negotiations, and execution in an effort to reduce cycle times and best optimize the team's productivity.
• Leverage technology to automate and digitize contract management, integrating systems and tools for optimal efficiency. Implement technologies and tools to improve efficiency, accuracy, measurement and reporting.
• Further Verisk's contract performance metrics; continue to enhance what's in place to measure the effectiveness of contract operations.

Contract Documentation & Reporting:

• Lead and ensure adherence to, and maintenance of, a comprehensive sell-side contract repository and knowledge base. Serve as a primary point of contact for accurate, organized records of sell-side contracts and contract-related documentation. As applicable, maintain inventories of system of records (SORs) for sell-side contract related data.
• Track and report on contract-related metrics to appropriate stakeholders, ensuring transparency and alignment with business goals. Laise with the Salesforce and PowerBI teams to maintain and enhance contracts related dashboards.

Technology & Tools Management

• Play a key role in the selection, implementation, and management of contract management software and tools.
• Stay ahead and informed on emerging technologies both in contract management as well as in legal operations. Assess and identify opportunities for improvement in contracting practices. Recommend solutions to further improve operational effectiveness.
• As needed or required, onboard and train team members on the use of contract management software and other relevant tools.

Knowledge Sharing & Training:

• As appropriate, provide support on training needs or requests to internal teams on contract management best practices, tools, legal requirements, and processes.
• As directed and as needed, provide mentorship, training, and/or management or leadership to fellow legal operations team members, as well as contract administrators and contract support analysts.
• Participate in the recruitment, hiring and onboarding of new team members.
• Support, facilitate and enhance knowledge management efforts through maintaining resources on the intranet, Sharepoint and Teams

Qualifications

Bachelor's degree and/or the following equivalent work experience:

6+ years of legal operations or contract operations experience, ideally within a corporate or in-house legal department environment. Candidates with an excellent track record in project management and operations or lean six sigma space may also be considered; however, preference will be given to those with direct experience in legal or contract operations settings

Additional Information

For over 50 years, Verisk has been the leading data analytics and technology partner to the global insurance industry by delivering value to our clients through expertise and scale. We empower communities and businesses to make better decisions on risk, faster.

At Verisk, you'll have the chance to use your voice and build a rewarding career that's as unique as you are, with work flexibility and the support, coaching, and training you need to succeed.

For the eighth consecutive year, Verisk is proudly recognized as a Great Place to Work® for outstanding workplace culture in the US, fourth consecutive year in the UK, Spain, and India, and second consecutive year in Poland. We value learning, caring and results and make inclusivity and diversity a top priority. In addition to our Great Place to Work® Certification, we've been recognized by The Wall Street Journal as one of the Best-Managed Companies and by Forbes as a World's Best Employer and Best Employer for Women, testaments to the value we place on workplace culture.

We're 7,000 people strong. We relentlessly and ethically pursue innovation. And we are looking for people like you to help us translate big data into big ideas. Join us and create an exceptional experience for yourself and a better tomorrow for future generations.

Verisk Businesses

Underwriting Solutions - provides underwriting and rating solutions for auto and property, general liability, and excess and surplus to assess and price risk with speed and precision

Claims Solutions - supports end-to-end claims handling with analytic and automation tools that streamline workflow, improve claims management, and support better customer experiences

Property Estimating Solutions - offers property estimation software and tools for professionals in estimating all phases of building and repair to make day-to-day workflows the most efficient

Extreme Event Solutions - provides risk modeling solutions to help individuals, businesses, and society become more resilient to extreme events.

Specialty Business Solutions - provides an integrated suite of software for full end-to-end management of insurance and reinsurance business, helping companies manage their businesses through efficiency, flexibility, and data governance

Marketing Solutions - delivers data and insights to improve the reach, timing, relevance, and compliance of every consumer engagement

Life Insurance Solutions - offers end-to-end, data insight-driven core capabilities for carriers, distribution, and direct customers across the entire policy lifecycle of life and annuities for both individual and group.

Verisk Maplecroft - provides intelligence on sustainability, resilience, and ESG, helping people, business, and societies become stronger

Verisk Analytics is an equal opportunity employer.

All members of the Verisk Analytics family of companies are equal opportunity employers. We consider all qualified applicants for employment without regard to race, religion, color, national origin, citizenship, sex, gender identity and/or expression, sexual orientation, veteran's status, age or disability. Verisk's minimum hiring age is 18 except in countries with a higher age limit subject to applicable law.

https://www.verisk.com/company/careers/

Unsolicited resumes sent to Verisk, including unsolicited resumes sent to a Verisk business mailing address, fax machine or email address, or directly to Verisk employees, will be considered Verisk property. Verisk will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.

https://www.verisk.com/privacy-policies/data-privacy-notice-for-employees-applicants-and-independent-contractors/

About Us
For over 50 years, Verisk has been the leading data analytics and technology partner to the global insurance industry by delivering value to our clients through expertise and scale. We empower communities and businesses to make better decisions on risk, faster.

At Verisk, you'll have the chance to use your voice and build a rewarding career that's as unique as you are, with work flexibility and the support, coaching, and training you need to succeed.

For the eighth consecutive year, Verisk is proudly recognized as a Great Place to Work® for outstanding workplace culture in the US, fourth consecutive year in the UK, Spain, and India, and second consecutive year in Poland. We value learning, caring and results and make inclusivity and diversity a top priority. In addition to our Great Place to Work® Certification, we've been recognized by The Wall Street Journal as one of the Best-Managed Companies and by Forbes as a World's Best Employer and Best Employer for Women, testaments to the value we place on workplace culture.

We're 7,000 people strong. We relentlessly and ethically pursue innovation. And we are looking for people like you to help us translate big data into big ideas. Join us and create an exceptional experience for yourself and a better tomorrow for future generations.

Verisk Businesses

Underwriting Solutions - provides underwriting and rating solutions for auto and property, general liability, and excess and surplus to assess and price risk with speed and precision

Claims Solutions - supports end-to-end claims handling with analytic and automation tools that streamline workflow, improve claims management, and support better customer experiences

Property Estimating Solutions - offers property estimation software and tools for professionals in estimating all phases of building and repair to make day-to-day workflows the most efficient

Specialty Business Solutions - provides an integrated suite of software for full end-to-end management of insurance and reinsurance business, helping companies manage their businesses through efficiency, flexibility, and data governance

Life Insurance Solutions - offers end-to-end, data insight-driven core capabilities for carriers, distribution, and direct customers across the entire policy lifecycle of life and annuities for both individual and group.

Verisk Maplecroft - provides intelligence on sustainability, resilience, and ESG, helping people, business, and societies become stronger

Verisk Analytics is an equal opportunity employer.

All members of the Verisk Analytics family of companies are equal opportunity employers. We consider all qualified applicants for employment without regard to race, religion, color, national origin, citizenship, sex, gender identity and/or expression, sexual orientation, veteran's status, age or disability.

https://www.verisk.com/company/careers/

Unsolicited resumes sent to Verisk, including unsolicited resumes sent to a Verisk business mailing address, fax machine or email address, or directly to Verisk employees, will be considered Verisk property. Verisk will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.

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